BENTONVILLE, Ark. — Wrapping up a fiscal year that included 8-percent jumps in both retail sales and revenue, buy-here, pay-here dealership chain America's Car-Mart highlighted personnel and technology moves it's making to make the next fiscal year even better. Car-Mart president and chief executive officer William "Hank" Henderson first mentioned what he described as a […] [Read More]

LAS VEGAS — With the largest contingent of exhibitors ever welcoming more attending dealers than the previous year, the National Alliance of Buy-Here, Pay-Here Dealers attempted to give all operators plenty of takeaways either to establish or improve their dealerships. NABD founder Ken Shilson elaborated about what organizers tried to accomplish during the Dealer Academy […] [Read More]

WOODCLIFF LAKE, N.J. — As BMW Group Financial Services approaches its 20th anniversary of conducting business in the United States, the captive finance arm achieved another milestone. This week, officials highlighted BMW Group Financial Services surpassed more than 1 million customers for the first time in the company's history, demonstrating what they contend is an […] [Read More]

WASHINGTON, D.C. — Legal experts and industry associations aren't the only ones raising questions about how the Consumer Financial Protection Bureau intends to regulate auto lending. Now more than a dozen members of the U.S. House Financial Services Committee are looking for answers, too. In seeking a response by next Friday, 13 House Democrats sent […] [Read More]

Providing as much information on a used vehicle as you possibly can for a potential buyer fosters trust and helps customers “overcome any negative feelings.” That’s the consensus from the findings of a study commissioned by CarProof Vehicle History Reports last year. The study implemented by BluGuru Consulting showed that vehicle history reports play an […] [Read More]

Used-vehicle shoppers are feeling pretty sporty this month, judging by Kelley Blue Book’s Hot Used-Car Report. Sports cars and high-performance models led the month-over-month jumps in shopping activity growth so far in May with two particular used vehicles standing out the most. Interest in the 2009 Volkswagen GLI soared a whopping 171.9 percent higher month-over-month. […] [Read More]

With compact cars taking the lead with the biggest price dip, NADA Used Car Guide expects wholesale prices to continue to decline this week, falling by .6 percent, or $100, relative to the two-week average. And only one segment is expected to see a lift in prices: midsize vans. Wholesale values for this segment are […] [Read More]

If you look at Kelley Blue Book’s graphs, you will see that the monthly movement in auction retention values for used hybrids has resembled waves the past two years. In 2013, however, it has looked more like a ski slope (albeit, a bunny slope, not a double black diamond). “2013 has been a year of […] [Read More]

After turning around a disorganized used-car department into a well-oiled machine — improving volume, gross profit, inventory levels and retail readiness in the process — one New York dealer gave vAuto founder Dale Pollak some insight into what went into this turnaround. In Pollak's latest blog post, Paul Lynch, the general sales manager at DePaula […] [Read More]

Central Auto Auction of Hamden, Conn., this week announced its new assistant general manager. Peter Saldamarco, president of the auction, named Anthony Salerno to the role. Salerno previously worked as assistant general manager for ADESA Long Island, and more recently as general manager of ADESA Miami. Salerno’s prior experience at these major national auction facilities […] [Read More]