The fewer problems a buyer has with a vehicle purchased, the more likely he or she is to return to a dealer’s lot. The bottom line: Selling dependable rides can help dealers foster customer loyalty. To show dealers what units customers should be looking for to find a safe, reliable ride, J.D. Power and Associates […] [Read More]

Black Book noticed average-condition units gaining extra attention in the lanes last week. Why are dealers more interested in these vehicles? Black Book editorial director Ricky Beggs explained why during his weekly online video commentary, “Beggs on the Used Car Market.” Before delving into a comparison about average- and clean-condition unit activity, Beggs pointed out […] [Read More]

Industry experts have predicted that late-model used supply will continue to grow in 2013, and this assertion appears to be well-founded. As spring gets underway, reports of higher overall auction volume, trade-ins and off-rental vehicles flowing onto dealers’ lots have flooded the presses. [Read More]

Every spring, dealers get flush with confidence and excitement as sales and profitability pick up in their used-vehicle departments. This year is no different, and it seems dealers are especially buoyant. Here’s a quick sampling of comments from recent e-mails and phone calls: “I think we’ve cracked the nut, Dale. We’ve finally figured out how […] [Read More]

Kelley Blue Book released its 2013 Brand Image Award winners on Monday as Honda took the honor for best overall brand for the second year in a row. Honda also collected two other accolades in this KBB award program, taking the nod for most trusted brand and best value brand. “We are honored to be […] [Read More]

Subaru of America on Monday announced the promotion of a longtime executive to the position of president. Making the move from executive vice president and chief operating officer, spots he’s held since 2009, is Thomas Doll. Prior to his 2009 promotion, Doll served Subaru of America as executive vice president and chief financial officer for […] [Read More]

DealerRater this week announced the promotion of a new vice president from among its ranks. On Monday, Angelica Jeffresy was named vice president of strategic partnerships and national accounts, a role in which she is responsbile for "cultivating relationships with strategic partners, strengthening mutual value propositions and combining efforts to grow DealerRater's business," the company […] [Read More]

More than 200 Chevrolet Corvettes and 200 classic/specialty cars will roll onto the grounds of Flint Auto Auction next month for its annual Corvettes and Classics Sale, where more than 1,000 dealers are expected to be in attendance, according to the auction. Beyond the 1,000-plus dealers expected to be on site for the April 10 […] [Read More]

Auto Remarketing learned this morning that Sandy Schwartz not only will serve as the president of Manheim, but will assume the role of president of AutoTrader Group, which includes AutoTrader.com, Kelley Blue Book and VinSolutions. Chip Perry, who has been with AutoTrader.com since its inception in 1997, will leave the company effective May 1, according […] [Read More]

For stores and groups that depend on dealer reserve as a crucial piece of F&I income, industry associations are already out to keep indirect financing in place as legal experts see the latest move from the Consumer Financial Protection Bureau putting it in jeopardy. The CFPB made the connection between dealer reserve and potential discriminatory […] [Read More]