LAKE SUCCESS, N.Y. — Building on an existing partnership, Dealertrack Technologies today announced that Regional Acceptance Corp. successfully moved its title administration processing to Dealertrack's Total Title Solution. In addition to Total Title Solution, Regional Acceptance, headquartered in Greenville, N.C., and an affiliate of BB&T, uses Dealertrack's Credit Application and Digital Document Services in its […] [Read More]

As the average age of on-road vehicles rises, a new product could offer dealership service advisers a way to build stronger customer relationships, possibly paving the way to an upsell. Announced this week by Auto/Mate Dealership Systems is the launch of its mobile service department solution for auto dealership clients. Available currently for Windows-based tablets, […] [Read More]

Citing the growing need among dealers and auto finance companies to obtain affordable options for portfolio management and collateral protection, ITURAN recently unveiled a new, streamlined version of its popular Controlit technology. The new version of Controlit Core is designed to offer an even better value than its predecessor without compromising on quality. The new […] [Read More]

This morning, Kelley Blue Book highlighted the 2013 model-year vehicles and brands (in both luxury and non-luxury categories) with the lowest projected ownership costs. The top awards based on KBB’s 5-Year Cost to Own data for new models for the initial five-year ownership period went to Mazda and Lexus. Analysts indicated Mazda is the top […] [Read More]

While for many nominees for the TIME Dealer of the Year Award operating a dealership has been part of the family for generations, one individual in the running came to store management after a career in law enforcement. In the next group of profiles, these store executives all share what’s important to them — in […] [Read More]

Customer relationship management company CAR-Research XRM released this week its findings from its study that covers the top reasons car buyers leave the dealership without buying. Perhaps giving dealers some insight into ways to close the deal with potential customers, the findings show that “the top reason customers leave without buying is that they are […] [Read More]

A new residual-based financing program from the creators of the CarMark Certified Pre-Owned program, called CarMark Auto Finance, is hitting its stride just in time for dealers to take advantage of the opportunity during the profitable first months of the new year, according to company officials. [Read More]

General Motors revealed Monday the 2012 Auction of the Year Award winner. Taking home the honors is ADESA Kansas City, marking the second consecutive year the auction has earned this national award. GM explained that of the 34 GM Sponsored Auctions nationwide, it excels the most in reconditioning, repairs and presentation of GM’s used vehicles […] [Read More]

With January presenting Black Book five weeks of activity to analyze, managing editor Ricky Beggs sifted through what happened as some auctions had an extra sale day to put on their monthly ledger. Beggs admitted that this January produced market results slightly different from what was traditionally expected. “The first two weeks we reported previously, […] [Read More]

Carfax named seven states where the company said the number of vehicles for sale online with unfixed recalls has increased an average of more than 25 percent. That group includes Iowa, Missouri, Kansas, Illinois, Indiana, Wisconsin and Michigan. “Buyers in these neighboring Midwest states need to be concerned about this disturbing trend,” Carfax said Monday. […] [Read More]