It’s been an active year so far for CallRevu, which previously revealed plans for an artificial intelligence-powered agent training and coaching platform as well as a program to promote technology and collaboration. On Tuesday, the provider of automotive call monitoring systems made an even bigger move, announcing the acquisition of TotalCX, a leading call management […] [Read More]

Six of HGreg’s Canadian dealerships were among those selected by AutoTrader for its 2024 Best Priced Dealer Awards, the dealership group said. The awards recognize “the country’s top dealerships for consistently reaching our statistically backed best price benchmark year-round.” AutoTrader said on its website. “This prestigious award underscores their commitment to providing transparent pricing and […] [Read More]

Like heat and humidity often fuel thunderstorms, high inflation and interest rates are pushing consumers and businesses into bankruptcy. According to data provided by Epiq AACER, total U.S. bankruptcy filings in April increased 28% year-over-year, rising from 35,497 to 45,592. The number of consumers filing for Chapter 7 increased 33% to 26,778 in April from […] [Read More]

Perhaps if your tax season didn’t meet your shop’s expectations, the latest reading of the Dealertrack Credit Availability Index could help explain why. Cox Automotive reported last week that the index declined to 93.8 in April, which was down 0.7% year-over-year. Analysts indicated credit access in April was tighter than a year ago in all […] [Read More]

John Poteet, a longtime auction owner/operator and recipient of one of the National Auto Auction Association’s most prestigious honors, has joined TPC Management Company as an industry associate and management advisor. TPC president Pierre Pons said Poteet will focus on the firm’s advisory work with auction owners evaluating whether to sell their businesses, and assisting […] [Read More]

The most stolen vehicles in America are no longer trucks. In part as a result of social media videos showing how to steal Kia and Hyundai vehicles, cars from those manufacturers have jumped to the top of the list of America’s most stolen vehicles, compiled annually by the National Insurance Crime Bureau. Six of the […] [Read More]

Vroom, which completed the winddown of its ecommerce operations and used-car retail business in the first quarter, detailed the financial results of its Q1 on Friday and provided some color on the state of its remaining United Auto Credit and CarStory business units. The company reported a $44.7 million net loss from continuing operating in […] [Read More]

After years of attending industry events, April Rain identified that most events did not adequately support new entrepreneurs or allow them to effectively engage with investors. She researched the marketplace and solicited ideas from industry experts like Steve Greenfield, founder of Automotive Ventures. Rain found that the current pace of innovation and evolution in automotive […] [Read More]

It’s been a busy year since Jeff Martin became CEO of the National Independent Automobile Dealers Association. In this episode of the Auto Remarketing Podcast, Martin takes us through what’s happened during that span as well as what attendees can expect from the annual NIADA Convention, which is scheduled for June 17-20 in Las Vegas. […] [Read More]

With hurricane season approaching, FloodFlash has added a new technology-driven insurance program intended to support dealerships and rental businesses unable to get flood coverage due to high-risk locations or previous flooding. The insurance technology company’s Dealer Open Lot program offers sensor-enabled parametric flood insurance, with a smart sensor installed on the lot or insured property […] [Read More]