The National Automobile Dealers Association has set up succession plans for chairmanship of the trade group. NADA said Tuesday that its board of directors has elected current vice chairman Gary Gilchrist to be its 2024 chairman, and selected to be the next vice chairman is Tom Castriota. Gilchrist, who is president of Gilchrist Chevrolet Buick […] [Read More]

Black Book found a different way to examine the United Auto Workers strike and its impact on the wholesale market. Analysts arrived at their assertion after spotting another 0.36% decline in wholesale prices last week. Black Book pointed out that movement was slightly less than the average downward movements its team spotted during the same […] [Read More]

The new receptionist at the car dealership might soon be virtual. STELLA Automotive AI has launched STELLA Reception, a conversational artificial intelligence designed to answer the telephone. The company said STELLA Reception engages with customers like a live receptionist, using an AI-powered digital voice assistant that recognizes and uses natural language and provides personalized interactions […] [Read More]

At the NAAA World Remarketing Convention last month, senior editor Joe Overby connected with Greg Lubrani, CSO of Repair OnDemand, for an episode of the Auto Remarketing Podcast. They discuss the company’s recent launch of a new post sale inspection (PSI) product through One Guard Inspections, which is part of Repair OnDemand. Plus, Greg and […] [Read More]

America’s Car-Mart announced on Monday that William “Hank” Henderson — whose time with the buy-here, pay-here operation dated back to 1987 — passed away unexpectedly on Saturday. Rising up the company ranks, Henderson served as Car-Mart’s chief executive officer from October 2007 to December 2017. “We are saddened by the loss of our colleague. Our […] [Read More]

Hertz’s efforts to support electric vehicle use has received a glowing endorsement. The rental car giant was among 15 individuals and organizations named as recipients of the 2023 Drive Electric Awards, presented by Plug In America, a national nonprofit organization dedicated to accelerating the shift to EVs. Plug In America said the awards recognize those […] [Read More]

As an independent dealer, Kendra Brown knows what issues dealers are facing. As a marketing expert and founder and chief strategy officer of The Dream Team Media Company, she also knows how to help dealers solve many of those issues. Kendra joins Cherokee Media Group associate editor Andrew Friedlander on the show to talk about […] [Read More]

Former Bank of America executive Jayson Crouch has joined Haig Partners, a buy-sell advisory firm to dealership owners, as its new managing director. Haig Partners said Crouch will help lead the firm’s growth on the West Coast. Crouch previously served as Bank of America’s senior vice president of national accounts, focusing on the top 150 […] [Read More]

Automotive Personnel CEO Don Jasensky asked this question when compiling his latest strategy recommendations for dealerships and finance companies. In a message to the industry and also with SubPrime Auto Finance News, Jasensky said, “What do NASA, Elon Musk and Warren Buffett look for when hiring?” After extensive study, the board member of the National […] [Read More]

Unifor reported this Monday that Unifor members at GM have ratified the pattern agreement stemming from successful negotiations with Ford of Canada. The hours-long strike at General Motors Canada ended last Tuesday under a tentative agreement between Canada’s Unifor and the Detroit 3 OEM to move forward with negotiations. The pattern agreement was ratified by […] [Read More]