General Motors made what it’s calling a “bold new guarantee” for the Chevrolet lineup, telling buyers “if you don’t love it, return it.” Starting today, participating U.S. franchised dealers will offer the Chevy Confidence program, which includes: —Love It or Return It: This vehicle return program covers every new 2012 or 2013 model-year vehicle purchase. […] [Read More]

When a dealership has a vehicle that just won’t turn and has to go to auction, E-Drive Autos believes its online wholesale marketplace that allows consumers to participate can give a store manager another disposal option. E-Drive Autos highlighted its new program E-DRIVE is geared to push vehicles in front of a broader network of […] [Read More]

Dealers United has introduced its July deal for members, featuring deep discounts on a customer relationship management package provided by DealerSocket. Based on the negotiated terms, members of Dealers United will save 55 percent off all setup and training, and 31 percent off the monthly charges if they jump on the deal between now and […] [Read More]

Think $9,500 isn’t getting you the same kind of vehicle at auction as it did a year ago? Manheim’s Tom Webb agrees and shared some data Monday to support the claim. During his quarterly conference call, Webb delved into his findings when he looked at the average change in mileage by wholesale price tier, comparing […] [Read More]

For franchised dealerships, June was a month of swarming trade-ins and solid growth in the used-car department, where sales climbed more than 4 percent year-over-year, according to CNW Research. Firm president Art Spinella said Monday that franchised dealers sold 1.68 million used units in June for a 4.47-percent uptick, noting that these stores were “swamped […] [Read More]

A 10-cent drop in gas price could have created a stir on the wholesale market, but Ricky Beggs and the Black Book team didn’t spot one last week. However, Beggs cheered the downward movement of fuel prices, which according to his calculation now have softened for 13 weeks in a row to leave the national […] [Read More]

Dealership sales staff are apparently going well beyond a “May I help you?” approach to potential buyers. According to a new industry index by Pied Piper, sales forces are showing extra effort in customer service, especially at luxury brand stores. That improvement in sales effectiveness, the index shows, often accompanies gains in a dealership’s market […] [Read More]

Ten years ago Manheim reported what it called a first in the remarketing industry when the company launched its Simulcast product line. Now, the anniversary of that launch could win one lucky dealer a Corvette. To commemorate Simulcast’s 10th anniversary, Manheim is giving away a Chevrolet Corvette Z06, the same model as the first vehicle […] [Read More]

Edmunds.com turned its advertising efforts to consumers’ living rooms on Monday, as the site debuted a new television comerical to launch its “first ever cross-platform” ad campaign.  Viewers in Pittsburgh, Portland, Ore.,  Providence, R.I.; and Raleigh, N.C.,  could turn in to see the 30-second spot, which is part of the company’s “Ask the Car People” […] [Read More]

ADESA is calling on its dealers, employees and more for nominees in a social media-driven contest to find the “fan favorite” among its auction locations. In a post this morning to the company’s Overdrive blog, chief executive officer Tom Caruso said: “You may have noticed that ADESA has become very active in social media recently. […] [Read More]