NCM Associates announced the date and location for the launch of its newest training offering, Deep-Dive Seminar for General Managers. Organizers explained the week-long seminar scheduled for April 16–20 in Dallas features three separate sessions targeting competencies meant to aid general managers in maximizing their effectiveness in the dealership.   According to Garry House, director […] [Read More]

Consumer Financial Protection Bureau director Richard Cordray recently reiterated a head-turning fact: currently 30 million Americans are subject to some form of third-party debt collectors. And how these collectors, as well as repo agents and recovery departments, attempt to get some of that collateral and money back is about to be even more regulated. Cordray […] [Read More]

Renovo Services recently released its agency scorecards for the forwarding company’s repossession partners.  The company highlighted its Get Best Agent (GBA) program identifies the agents in a defined ZIP code range and uses several weighted metrics to automatically select the best agents. Officials indicated the primary metrics used to evaluate the best agent are recovery […] [Read More]

As gas prices are expected to rise this spring, Kelley Blue Book released a list that covers the most fuel-efficient vehicles available with five-year Total Cost of Ownership less than $30,000. To help consumers offset the rising price of fuel, these gas sippers include foreign and domestic models, ranging from Nissan’s Versa to the Chevrolet […] [Read More]

When the devastating earthquake and tsunami hit Japan a year ago, it steamrolled into a global vehicle and electronics production crisis that touched almost every aspect of the car business. And the aftermath was not just limited to the new-vehicle market. Even though these effects may not have been as widely talked-out or as obvious, […] [Read More]

Numerous luxury nameplates are gaining traction with Web-surfing car shoppers as these dealers hone in on Internet leads and improve response time, according to the 2012 Pied Piper Prospect Satisfaction Index (PSI). Per the results of the  Internet Lead Effectiveness study which measures auto dealerships responsiveness to customer inquiries received over the internet, Lexus Infiniti […] [Read More]

AutoTrader.com recently revealed it is launching Interactive Dealer Summits this year, a new series designed specifically to support dealers. Called “Behind the Internet Curtain: Technology that Drives Dealer Success,” the events are designed to help dealers learn about key factors that can lead to online marketing success, exchange best-in-class processes, as well as strategies. The […] [Read More]

Thanks to a new deal Asbury Automotive Group struck with Sirius XM Radio, its dealers will now be able to offer customers a three-month SiriusXM subscription when they buy used vehicles with factory-installed satellite radio. "We are pleased to be teaming up with Asbury to give their customers the opportunity to experience the fantastic variety […] [Read More]

The Daily Times of Deleware, Pa., reported this past weekend that one local used-car dealer charged with rolling back the odometer on a 1998 Jeep Cherokee has a different story to tell. The dealer and his attorney are claiming that a mechanical defect was the cause of the erroneous mileage reading. The report stated that […] [Read More]

Toyota Motor Sales U.S.A. and Saatchi & Saatchi LA just revealed their new marketing campaign for the Prius c. And it hones in and targets first-time car buyers. With the title “The Game of Life with Prius c”, the campaign was created to demonstrate key vehicle attributes in "a fun and approachable way that aims […] [Read More]