Inspired by something she picked up during NADA University training, Catherine Curry’s program to service the vehicles for a local hospital’s employees has helped Rice Toyota achieve stronger sales, service business and community standing. Curry — the marketing director at the Greensboro, N.C. dealership — was also given the 2011 Driving Sales Executive Summit’s “best […] [Read More]

By implementing its “Our Town, Our Heroes” program, General Motors hopes to honor, recognize and reward local heroes across Illinois who are driving positive change in their communities. Just who are these local heroes? GM officials noted that teachers, coaches, veterans, parents, friends and everyone in between who inspire others and drive positive change will […] [Read More]

This week, Auto/Mate Dealership Systems unveiled Guard/Mate, what the company contends is the industry’s first data protection service for dealerships. In response to the growing concerns of many dealers about third-party vendors’ access to dealership data, Auto/Mate insisted it is taking a proactive approach to help dealers manage vendor access. The company explained Guard/Mate can […] [Read More]

The editors at Kelley Blue Book didn’t offer any predictions on whether they think it will be the New York Giants or the New England Patriots lifting the Lombardi Trophy after Super Bowl XLVI this weekend. However, the firm did predict which automakers will likely be celebrating come Sunday night. KBB is forecasting that the […] [Read More]

Recovery Specialist Insurance Group recently highlighted how the industry has been embracing its National Agency Management Systems, a technology solution that’s been welcomed by Allied Finance Adjusters, as well as lenders. RSIG contends that NAMS is the only technology solution that can provide direct communication with the repossession agency and field rep, as well as ensure that […] [Read More]

American Recovery Association recently rolled out a new member-owned contract and billing organization. ARA explained American Recovery Management Solutions is designed to be an assignment facilitation model focused on bringing the benefits of a direct relationship back to the lender and the recovery agent. The association also stressed the organization is meant to offer the […] [Read More]

A potential car buyer is walking around town and spots a car, without even knowing the make, model or year of the car, that shopper can now be instantly connected to sellers of similar vehicles — including dealers — simply by taking a picture on the iPhone. Thanks to upgrades eBay Motors has made to […] [Read More]

CarMark Certified Pre-Owned, a leading third-party vehicle certification program, recently announced that it is expanding its offerings in order to provide more flexibility for its dealer base. The CarMark Certified program originally included two types of limited warranty — a 72-month/100,000-mile powertrain limited warranty for vehicles with less than 60,000 miles at the time of […] [Read More]

Women are asking dealers some tough questions when hitting the lots and showrooms to shop for a new vehicle, according to LeaserTrader.com. The site even contends females are more thorough than males when in the market for a new car. To back up their points, LeaseTrader analyzed customer transactions during 2011 when out-of-state lease transfers […] [Read More]

While two nominees came up through the ranks at family-owned stores, another one first worked as an OEM’s analyst before sliding over to the showroom. In the next group of profiles of nominees for TIME Dealer of the Year Award, these store executives all share what’s important to them — in and out of the […] [Read More]