Mercedes-Benz Canada said it has put a stronger emphasis on its pre-owned business — ramping up everything from wholesale management to facility space to training — and it has resulted in dynamic growth in pre-owned sales the past two years. Auto Remarketing Canada reached out to Mercedes-Benz Canada’s leadership to figure out what exactly drove […] [Read More]

The Used Car Dealers Association of Canada says the Insurance Bureau of Canada has “terminated” its access to the accident insurance claim data that it uses in its AutoCheck vehicle history reports, so now the group has initiated legal action to get that data back and get these history reports rolling once again. To shed […] [Read More]

The applause was palpable after the dealers heard the news from Michael Ashton. Jaguar Land Rover North America’s national remarketing, CPO and fleet manager told attendees of the company’s grassroots dealer body meeting that the Land Rover certified pre-owned brand was being brought in house. What he got in response was a rousing wave of […] [Read More]

In an effort to provide a more consistent sales experience as well as meet its customers’ changing business needs, Manheim revealed Thursday it is aligning its major dealers and dealer sales functions within a single unit. Promoted to vice president of dealer sales is Susie Heins, former VP of major deal dealers for Manheim. Heins […] [Read More]

Interestingly, J.D. Power and Associates and Compete recently discovered that social networking site Facebook refers nearly as many new-vehicle customers to automaker websites as do major independent automotive content providers such as Cars.com, AutoTrader.com and Edmunds.com. According to the two companies’ Website Performance Tools Report, 6 percent of new-vehicle buyers who visit an OEM site […] [Read More]

More than 225 used-car managers and dealer personnel registered to learn what Black Book’s Rick Beggs and Manheim’s Tom Webb expect to unfold during the fourth quarter. Each wholesale expert made the connection between price and volume trends established two years ago or more and levels seen in the lanes today. In fact, to support […] [Read More]

The National Auto Auction Association has revealed its vice president for the 2011–2012 term, electing ADESA Boston general manager Jack Neshe to the position. Neshe was elected at the association’s annual conference last week in Chicago and joins president Charlotte Pyle and president-elect Paul Lips on the executive board. [Read More]

A new California law signed this week created changes for salvage vehicles that eventually make it onto a dealer’s retail lot. Now any franchised or independent store in California that tries to retail a salvage unit must place a special sticker on the window and include the report from the National Motor Vehicle Title Information […] [Read More]

The notion of someone paying more for a used car than what the same car costs new would likely sound strange to most anyone. Odd as it may be, that apparently is the case for scores of 2011 model-year vehicles on the market, according to NADAguides. The site has spotted 107 models from 2011 whose […] [Read More]

After seeing the penalty the Washington attorney general levied on an independent dealer last week, attorney Tom Hudson said he’s seen an uptick in these cases recently and that the operation “got off relatively lightly.” Hudson stressed dealers can avoid what happened to RGH Marketing and its owner Robert Hubbard Jr., a former manager of […] [Read More]