By many accounts, new-vehicle sales are unlikely to bounce back to pre-recession numbers in the near future. Therefore, while retaining customers has always been vital, if possible, this plays an even larger role in today’s marketplace as automakers strive to eke out the highest sales totals possible. J.D. Power and Associates recently set out to find out which automakers are […] [Read More]

The Pre-Owned Automobile Dealers Alliance is offering dealership management another free opportunity to learn more about the CarMark Certified Pre-Owned program before 2010 concludes. A pair of dealership executives who have already seen what the CarMark program can do, along with CarMark’s national director and a representative from one of the POADA’s partners, are scheduled to participate […] [Read More]

Launching its first Vehicle Theft Alert this week, LoJack reported that attempted vehicle thefts at dealerships are escalating.   Between Sept. 21 and Nov. 23 of this year, at least 12 instances of attempted theft were reported at dealerships. In these cases, law enforcement officials told the company the thefts were deterred by LoJack’s Stolen Vehicle Recovery […] [Read More]

CarWoo set out recently to refute a longtime belief that dealers treat customers differently because of gender. Turns out, CarWoo’s analysis showed that in 80 percent of cases, there was no difference in either offers extended or negotiation styles based on the buyer gender or dealer gender. Officials said their study reviewed marketplace transactions for vehicles of […] [Read More]

Carfax will begin a new Webinar series next week that it says can facilitate stronger used-vehicle sales for dealers by guiding them to a more firm understanding of the latest industry trends, best practices and technologies. [Read More]

Ford is refurbishing one of its plants in hopes the additional capacity and infrastructure will enhance its capability to produce fuel-efficient units and respond to quick-changing dealer and consumer demand. The automaker said Thursday it’s taking $600 million to transform its Louisville Assembly Plant into a modern, flexible facility for manufacturing the next-generation Escape for the […] [Read More]

Chevrolet will continue its efforts to give back to America servicemen and servicewomen this weekend when it begins a three-year deal to be a sponsor of college football’s annual Army-Navy Game presented by USAA. The auto brand —which will be the “Official Vehicle” of the game — is also giving the Freedom Team of Wounded […] [Read More]

Coming on the heels of Honda announcing it will discontinue the Element, Forbes revealed its list of 2010 automotive flops, which included the boxy utility as well as a handful of other models from that manufacturer. The site turned to a panel to pick its top flops. The Element as well as the Insight and Crosstour were […] [Read More]

NADAguides.com revealed Wednesday that it has brought in a former R.L. Polk & Co. leader to serve as online partner manager. Joining the company is Ryan Anderson, whose experience includes account management, data and research analytics, product and customer development. Anderson’s background also includes 12 years of working in the auto industry’s price and specification […] [Read More]

Manheim and J.D. Byrider kicked off a training series this week that is designed to teach J.D. Byrider’s network of buy-here, pay-here franchises about best practices in the auction marketplace. [Read More]