If your store specializes in high-line vehicles, the auction scene might look more appealing. But if you recently took several luxury trades that now need to go down the lanes, the wholesale market might be a little rough, even as Black Book sees more intense signals of the annual spring market. Black Book reported overall […] [Read More]

Lithia & Driveway added one more state to its ever-expanding footprint with the acquisition of Minnesota-based Carousel Motor Group. The purchase includes Carousel’s nine dealerships in the Minneapolis-St. Paul area, including one just across the state line in Hudson, Wisc. — Hudson Ford, one of the state’s largest operations. The group of mostly luxury brand […] [Read More]

On Tuesday, TotalCX promoted long-time employee Jonathan Jackson to chief experience officer. Jackson has been with the provider of artificial intelligence-driven customer experience management solutions for eight years, previously serving as director of partner accounts and lead product manager. Before joining the company — which combines automation, AI, ongoing training, real-time assessments and staff augmentation […] [Read More]

The Insurance Institute for Highway Safety is getting tougher on automakers — again. For the second consecutive year, the nonprofit vehicle safety watchdog organization has raised the requirements for its Top Safety Pick and Top Safety Pick+ awards in 2024, challenging manufacturers to offer better protection for back-seat passengers and improve pedestrian crash avoidance systems. […] [Read More]

Mazda Canada entered two long-term partnerships with organizations focused on youth education and empowerment this week. The company is equally investing $420,000 over the course of three years to Indspire and Pathways to Education — both which are leaders in education focused on providing funding and support for youth from Indigenous and low-income communities across […] [Read More]

Canadian Black Book is ramping up its presence in the fintech space through a new partnership with Autocorp.ai. CBB’s integration on the Autocorp.ai platform is designed to make the online car buying and trade-in process more efficient for consumers and dealers. The trade-in process continues to be a pain point for shoppers and dealers alike. […] [Read More]

The buy-here, pay-here industry was also represented at NADA Show 2024 in Las Vegas. And for this episode of the Auto Remarketing Podcast, Byrider Franchising CEO Mike Onda spent some time with Cherokee Media Group’s Nick Zulovich to discuss what’s happening in the BHPH space and how the company is helping new and existing franchisees. […] [Read More]

Carleton reminded the financial services industry that February doesn’t end until Thursday because it’s Leap Year. While sales personnel might see the extra day as an opportunity to lift performance, the provider of compliant financial calculations and lending document generation software addressed some complications that can arise when Feb. 29 is included on the calendar. […] [Read More]

Brand loyalty is making a comeback, and General Motors and Tesla are leading the charge. They were among the big winners in S&P Global Mobility’s 28th annual Automotive Loyalty Awards, with GM earning the Overall Loyalty to Manufacturer award and Tesla claiming the title in Overall Loyalty to Make. The Lincoln Nautilus took the top […] [Read More]

America’s Auto Auction Charleston has brought Daniel Buttrey on board as its new digital sales executive. In a news release, the auction said he’ll focus on “assisting clients in growing and expanding their digital platform to enhance their business operations.” Buttrey comes from an auto industry family that has owned a dealership in North Charleston, […] [Read More]