Last week, the Federal Trade Commission said it began to send a second round of payments totaling more than $857,000 to consumers who were harmed by Illinois-based Napleton Automotive Group’s “junk fees” and discriminatory practices. The FTC and the state of Illinois sued Napleton Automotive Group last March, alleging that Napleton employees were “sneaking illegal […] [Read More]

Mercedes-Benz HPC North America, which is a joint venture between Mercedes-Benz and MN8 Energy, inaugurated its first Mercedes-Benz Charging Hub at the headquarters of Mercedes-Benz USA in Sandy Springs, Ga. The hub is the first of a network of premium electric vehicle charging stations planned across North America by Mercedes-Benz HPC NA. In a news […] [Read More]

AutoVerify’s digital merchandising products, Car Media Premium Capture and Car Media 360, have been approved by General Motors to join its Dealer Digital Solution program. The U.S. OEM certification is the first for Car Media and its parent company AutoVerify, a Canadian-based technology platform that is now certified by a total of 13 brands in […] [Read More]

automotiveMastermind wants to do a good turn for car dealers. That’s why the company — a provider of predictive analytics and marketing automation for dealerships, and a part of S&P Global Mobility — has launched Turn, which it said allows dealers to improve vehicle turn rates by predicting which customers are most likely to purchase […] [Read More]

This episode of the Auto Remarketing Podcast begins with a simple question. What is a data scientist? Black Book chief data scientist Alex Yurchenko answered that question and explained why those experts do so well in automotive during this conversation recorded at Used Car Week. The conversation can be found in the window below. [Read More]

Allied Solutions executive vice president and chief growth officer Mark Bugalski spent some of his time during Used Car Week for this episode of the Auto Remarketing Podcast. Bugalski responded when asked to describe the beverage company clients might be currently seeking based on their industry outlook. Might they want a smooth hot chocolate, a […] [Read More]

Hudson Cook partner Patty Covington is embarking on a new series with the Auto Remarketing Podcast, discussing compliance and other matters associated with auto finance. A former Women in Auto Finance honoree, Covington tackles a topic that’s been a lightning rod this year — “junk fees” and how they’re defined by federal regulators. The conversation […] [Read More]

Jennifer Liagre, owner of Michigan-based Rockwood Recovery and one of this year’s Women in Collections and Recoveries honorees, spent some time for this episode of the Auto Remarketing Podcast immediately after being on stage with other award winners at Used Car Week. Liagre described why women often do so well in collections departments and how […] [Read More]

This year’s travels for dealer road warrior Gene Daughtry took him to Used Car Week, and the senior consultant for Auto Master Systems made another visit for the Auto Remarketing Podcast. Daughtry shared more anecdotes from his conversations with dealerships since last appearing in the summer and how operators are bracing for potential industry turbulence. […] [Read More]

Just before finishing his time at Used Car Week, CarGurus director of industry analytics Kevin Roberts took a few moments to appear again on the Auto Remarketing Podcast. Roberts shared some tidbits from CarGurus’ upcoming report recapping this year’s used-vehicle market as well as what trends he’ll be watching closely in 2024. The conversation can […] [Read More]