SAN FRANCISCO — LiveVox, a provider of hosted-dialer solutions, recently upgraded its custom multi-number dialing strategy suite. Company executives highlighted that now credit and collection call centers can build dialing strategies of up to 30 numbers per account. They believe the suite can better leverage information from skip-trace vendors. LiveVox went on to explained how the […] [Read More]

CARY, N.C. — Portfolio Recovery Associates, a purchaser and manager of defaulted and bankrupt consumer receivable portfolios for lenders, recently made its choice for a vendor to build predictive portfolio models. Company executives decided to go with the SAS Enterprise Miner for these services. "Portfolio modeling is critical for us," explained Patrick Lipsky, vice president of analytics […] [Read More]

CARMEL, Ind. — Roughly 380 high-end vehicles from various luxury makes will be available at a special sale ADESA Lexington is hosting later this week at the Keeneland racetrack. The TopLine sales event will begin at 10 a.m. on Friday and include vehicles from Audi, BMW, Lexus, Mercedes-Benz and Porsche. Of the total consignment, there will […] [Read More]

BURLINGTON, Vt. — Dealer.com is expanding its facilities by almost 50,000 square feet and plans to add 200 new jobs by the end of next year, the company revealed Friday during a press conference with state and local leaders present.  The company's Burlington, Vt., headquarters is a 63,000-square-foot LEED-certified building that includes such employee amenities as […] [Read More]

CARY, N.C. — Want to know how some of the big dealership groups are driving up their bottom lines and what they expect in terms of future sales? AutoNation just reported first-quarter results this week and attributed much of its revenue growth to both new- and used-vehicle sales. Overall, the company witnessed a 19-percent increase in […] [Read More]

GAINESVILLE, Ga. — Black Book managing editor Ricky Beggs has seen the wholesale market take a positive turn for dealers. He based this judgment on the fact that fewer vehicles had to have values tweaked upward during the week. Beggs revealed during the latest "Beggs on the Used Car Market" report that the number of value increases came in […] [Read More]

DETROIT — AOL Autos recently published a list of the market's hottest crossovers for March, and ranking at No. 1 on this list of 15 bestsellers was the Toyota RAV4, whose sales climbed 116.7 percent year-over-year to 25,781 units during the month. "The Toyota RAV4 is one of the compact SUVs that created the class," AOL […] [Read More]

CHICAGO — Automotive Internet Media recently launched a new program so dealers can better track when consumers search for vehicles and stores online using the myriad of search engines and other tools now available. Executives stressed that the basis for DealerLocal is to provide dealers with information and ratings about their dealership across more than 1,200 […] [Read More]

NORTHBROOK, Ill. — Donlen recently entered into a partnership with Lex Autolease, one of the United Kingdom's largest provider of fleet services. The deal is meant to broaden Donlen's presence in more than 17 European countries. "This is significant news for Donlen," stated Tom Callahan, Donlen's president and chief operating officer. "Just like Donlen, Lex Autolease's […] [Read More]

CHERRY HILL, N.J. — Subaru of America is reaching out to help provide abandoned and neglected animals with loving families to care for them. The automaker is sponsoring Pilots N Paws, a charitable group of general aviation pilots who team with rescue volunteers and shelters, and fly these in-need animals to homes where they can find […] [Read More]