DETROIT — General Motors Fleet and Commercial Operation's Fleet Action Center reached a significant milestone at the beginning of last month. The center opened 2010 by responding to its 1 millionth call. Executives stressed that Fleet Action Center agents work quickly to respond and resolve fleet and commercial inquiries. They pointed out that the center is staffed […] [Read More]

HOFFMAN ESTATES, Ill. — The Dealer Services Group of Automatic Data Processing has rolled out four new solutions than can help dealers get the most out of mobile technology. Basically, ADP's Mobile Application suite allows dealers to capitalize on the growing usage of smart phones among consumers to improve how they reach out to shoppers and […] [Read More]

NEW YORK — Forbes.com recently named what it considers to be the safest 2010 small cars. The publication's list of seven vehicles was dominated by Asian brands, especially Honda, which had two of its models make the list. Explaining the list in more detail, Forbes.com's Hannah Elliot noted that the publication determined which vehicles made the […] [Read More]

CARMEL, Ind. — Automotive Finance Canada, which is the Canadian floor plan finance subsidiary of KAR Auction Services, recently entered into a securitization facility with a Canadian multi-seller conduit administered by an affiliate of a Canadian bank.   Thanks to this securitization, AFC Canada can access up to $75 million (CAD) in financing for loans to […] [Read More]

TORONTO, Ontario – A new board of directors for the Automotive Industries Association of Canada was elected by members at the recent 69th AIA Annual General Meeting in Toronto. The 14-member board is comprised of nine directors at large and the five members of the executive committee. The 2010 AIA Board of Directors includes the following: —President: […] [Read More]

DAYTON, Ohio — Under its recently extended partnership with BMW Group Canada, Reynolds and Reynolds will remain the exclusive provider of dealership management systems and other related services and products to the entire Canadian BMW and Mini dealer body. Reynolds and BMW Canada began their exclusive partnership in 2001. Officials said 40 BMW and 26 Mini dealers […] [Read More]

FREDERICK, Md. — Back in late January, auctions throughout the country halted sales of eight recalled Toyota models on the recommendation of the National Auto Auction Association until a plan could be developed to repair these vehicles. That plan is now here. On Thursday, Auto Remarketing learned that Toyota Financial Services now has a strategy to […] [Read More]

IRVINE, Calif. — The brands seeing the biggest upswing in owner loyalty during the initial aftermath of the Toyota recalls are Korean and Big 3 automakers, according to Kelley Blue Book's Kbb.com, which also pointed out that brand consideration and loyalty for Toyota has eroded. More specifically, Kia and Hyundai appear to show the steepest upward movement. […] [Read More]

ORLANDO, Fla. — Dealers attending the National Automobile Dealers Association Convention in Orlando, Fla., recently spent a lot of time engaged with vendors and suppliers in the profitable pre-owned side of the business. Chip Perry, president and chief executive officer of AutoTrader.com, shared some feedback about what dealers can do to enhance their online marketing efforts. […] [Read More]

CARY, N.C. — Fueling the greatest story interest this past week on AutoRemarketing.com was news about a federal government probe along with the latest comments from Toyota president Akio Toyoda about the ongoing recalls of several models. Readers also were drawn to analysis about which brands could benefit most from Toyota's struggles. The top five stories […] [Read More]