Owners of electric vehicles have unrealistic expectations of their vehicles’ tire performance, leading to lower customer satisfaction, according to the latest research from J.D. Power. The company’s 2024 U.S. Original Equipment Tire Customer Satisfaction Study found the satisfaction gap with original equipment tires between EVs and gas-powered vehicles is widening because EV owners expect their […] [Read More]

Along with highlighting overall value trends, ADESA chief economist Tom Kontos offered a closer examination of two specific parts of the wholesale market. Kontos looked at what he considers to be “late-model” used vehicles as well as electric vehicles and hybrids. First, let’s begin with the overall numbers included in the newest Kontos Kommentary released […] [Read More]

Cox Automotive’s latest personnel move is being tasked with no less than leading the “reimagination” of auto auctions. Alan Lang has been promoted to senior vice president of physical services and auctions for Cox’s inventory solutions group, responsible for guiding auction operations, processes and vehicle services as part of the company’s mission to “play a […] [Read More]

Here’s a startling but perhaps not surprising statistic. Nearly one in seven newly created accounts is suspected to be digital fraud. That’s the top finding from TransUnion’s 2024 State of Omnichannel Fraud Report, which is based on proprietary insights from TransUnion’s global intelligence network. Largely driven by bad actors using fabricated or stolen identities, experts […] [Read More]

Last week, NETSOL Technologies announced that it has achieved advanced tier services partner status within the Amazon Web Services (AWS) Partner Network (APN). NETSOL said partners who demonstrate exceptional prominence, emerge as industry leaders in their respective markets and have a highly proficient workforce receive this status. The company highlighted this development reinforces the robust […] [Read More]

The latest spike in fraud spotted by the Federal Trade Commission caught the agency’s attention for a notable reason. The FTC issued a warning that scammers are pretending to be affiliated with the regulator to steal consumers’ money. The FTC reiterated through a news release that it will never tell consumers to move their money […] [Read More]

F&I Sentinel recently added four more professionals to its team. The new hires, coupled with F&I Sentinel’s recent completion of its acquisition of Express Recoveries from Cox Automotive, has more than doubled the number of company employees. The professionals who joined the risk-management solutions provider include: —Saundra Burrell as vice president of finance and controller […] [Read More]

vAuto announced what it called “a significant expansion” of Upside, bringing its wholesale solution to the Texas market. The system, which combines Cox Automotive brands vAuto, Kelley Blue Book and Manheim Marketplace, is designed to enable dealers to acquire trade-ins at the right price while helping secure a profitable wholesale exit, directly from their vAuto […] [Read More]

CarSaver, an automotive adaptive retail platform and marketplace, has added former AutoNation executive Addison Verklas as vice president of product, dealer solutions and system integrations. Addison previously served as AutoNation’s director of product management, leading the auto retail giant’s strategic systems. CarSaver said with that experience, along with his “deep passion for product strategy,” Verklas […] [Read More]

Hyundai Motor America and Colorado Hyundai dealers donated $150,000 to Children’s Hospital Colorado as part of KALC-FM’s 2024 Alice Cares for Kids Radiothon. The radio station, known as Alice 105.9, holds the two-day event annually to raise money for the hospital’s patient care, research and advocacy, helping foster better outcomes and opportunities for young patients. […] [Read More]