Over the past year, thefts of Hyundai and Kia vehicles have risen dramatically as a result of viral videos posted on various social media platforms. In response, CARFAX has partnered with those automakers to give consumers free detailed information about how they can better secure their vehicles. The automakers are offering consumers free steering wheel […] [Read More]

Informativ finalized a partnership with AutoFi this week with the goal being to save dealers time and potential errors. The companies are looking to accomplish this objective by pushing all the necessary information from the AutoFi credit application into the Dealer Safeguard Solutions platform enabling a compliance check to be run in one streamlined step. […] [Read More]

AutoPayPlus strengthened its financial leadership with someone who brings experience national and international experience in both the public and private sectors. The provider of automated biweekly and early loan payoff services announced on Tuesday that Donald Retreage Jr. has joined its leadership team as chief financial officer. From serving the U.S. Department of Defense and […] [Read More]

It’s likely your auto finance applicants and current customers are wary about fraud. The 2023 U.S. Identity and Fraud Report from Experian showed more than half of consumers feel they’re more of a target for fraud than a year ago. The report found that consumers and businesses alike are keeping fraud and security top of […] [Read More]

Next up on our series from the podcast stage at Canada’s Used Car Week last month is a conversation with Tatiana Siuchak, technical product manager at VW Credit Canada and one of Auto Remarketing Canada’s 2023 “Remarketing’s Under 40” honorees. Siuchak chats with Cherokee Media Group senior editor Joe Overby about improving the customer experience, […] [Read More]

After the largest month-over-month decline in more than three years, wholesale vehicle prices have continued to ease in July, according to a Cox Automotive analysis. The company’s mid-month Manheim Used Vehicle Value Index is at 213.1, as wholesale prices are down 1.0% from June and 11.1% softer than the full month of July 2022, when […] [Read More]

Alan Ram’s Proactive Training Solutions is bringing back its individual subscription service for auto dealership salespeople. The automotive sales and management training provider said it made the decision “due to strong demand from numerous auto dealerships.” Director of dealer engagement and training Susan Gaytan said reinstating individual subscriptions, which “Alan championed,” is a highlight of […] [Read More]

Car-shipping platform Super Dispatch said Tuesday it has launched a video podcast that focuses specifically on the auto transport industry. Leading the monthly “Auto Transport Co-Pilot” show each month will be Super Dispatch founder and CEO Bek Abdullayev. The episodes will hone in on industry insights and challenges through conversations with shippers, brokers, carriers and […] [Read More]

Dealer retailing system CarNow has joined with multiple service providers and dealer partners to donate $76,100 to The Make-A-Wish Foundation. The donation was raised in March at the second annual UNConference, an automotive leadership conference for dealerships and technology partners hosted at CarNow’s headquarters in Atlanta. “We are truly grateful for the incredible generosity shown […] [Read More]

Overall satisfaction with automotive manufacturer websites has been steadily increasing since 2022, according to J.D. Power’s latest survey. The 2023 U.S. Manufacturer Website Evaluation Study – Summer showed a customer satisfaction score of 713 (on a 1,000-point scale) in the mass market segment, up five points from the 2023 winter survey and eight points from […] [Read More]