Hyundai Motor America has established a new division, with a new leader. Michel Poirier, formerly of Hyundai Auto Canada, has been named to the newly created position of vice president of aftersales and customer experience. In support of the company’s customer experience strategy, the new division includes both the retail and aftersales functions to streamline […] [Read More]

Carvana’s same-day delivery service is growing again. The nation’s largest online used car retailer has introduced its same-day delivery service into new markets in the South and Midwest over the past month. In November, Carvana introduced the service in the Atlanta, Dallas-Fort Worth, Tampa and Orlando areas. Monday, the company announced it has added same-day […] [Read More]

We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features this year’s Women in Remarketing for a panel discussion led by Kathy Ruble of Ally Financial, sponsor of the award program. Listen to the episode in the window below. [Read More]

Penske Automotive Group’s presence in the U.K. widened considerably Monday with an agreement to acquire Rybrook Group Limited. The acquisition includes Rybrook’s 15 premium-brand dealerships in the U.K.: four BMW dealerships, four MINI dealerships, four Volvo dealerships, two Land Rover dealerships and one Porsche dealership. Three of the BMW locations also retail BMW Motorrad motorcycles. […] [Read More]

Vehicle logistics, Casey Harmon says, is an “ever-expanding set of decisions,” and as senior vice president of enterprise accounts for RunBuggy, a vehicle transportation technology platform, Harmon is working on ways to use artificial intelligence to make right choices and make vehicle transport faster, smarter and more efficient. During Used Car Week, Harmon joined Cherokee […] [Read More]

Point Predictive chief fraud strategist Frank McKenna is back on the Auto Remarketing Podcast. McKenna recapped what he’s observed on the fraud front this year and how the auto finance industry continues to fight to keep it out of their book of business. Listen to the episode in the window below. [Read More]

Point Predictive and Tenet Energy are powering a collaboration aimed at keeping fraud out of electric vehicle financing. Through this strategic partnership, Tenet is integrating Point Predictive’s IncomePass solution into its fully digital climate financing ecosystem, offering customers a one-stop shop for everything they need to purchase and own an electric vehicle. IncomePass can empower […] [Read More]

Experts see the Federal Reserve leaving interest rates unchanged when policymakers have their last opportunity of the year to make a modification later this week. The expectation comes in part because of rising consumer sentiment, which happens to be going counter to what dealers’ feelings are as well as the current job market. Comerica Bank […] [Read More]

Auto dealers have issued a vote of no confidence to the current U.S. economy. The Cox Automotive Dealer Sentiment Index for the fourth quarter of 2023 showed a sharp drop from Q3, which Cox analysts attributed to the ongoing adverse effects of high interest rates and a weakening economy on the automotive market, the two […] [Read More]

Carvana hosted institutional investors and analysts for a tour of its Inspection and Reconditioning Center (IRC) in Haines City, Fla. And according to Carvana’s recap of the festivities, the investment community liked what it saw. The online used-vehicle retailer said the event on Nov. 30 provided a real-time look at the company’s operational efficiency gains, […] [Read More]