Kevin Cullum grew up in a suburb of Kansas City, Mo. An internship during his senior year of college at the University of Central Missouri began a career in auto finance that took Cullum to a multitude of places, beginning in Chicago, then Atlanta. After a time in Florida, Cullum moved to Philadelphia and then […] [Read More]

This week, Onbe launched a digital-first consumer refund program with Westlake Financial. According to a news release, Westlake has replaced its check-based refund program with Onbe’s payouts gateway, providing instant payments to recipients while eliminating internal program and labor costs. Onbe’s Summer 2023 Auto Survey showed 47% of automotive customers name wait time as the […] [Read More]

A Wisconsin auto dealer group is now sustaining the consequences of what authorities deemed to be discriminatory F&I activities. The Federal Trade Commission and the Wisconsin attorney general said on Tuesday they are taking action against Rhinelander Auto Center, its current and former owners, and general manager Daniel Towne for deceiving consumers “by tacking hundreds […] [Read More]

On Tuesday, 700Credit announced an integration alliance with AutoRaptor to help dealers get their buying customers through the financing process. With this enhanced alliance, AutoRaptor has integrated the 700Credit driver’s license authentication platform, QuickScan, into its CRM to provide a quick and seamless way to validate a customer’s driver’s license and identity at the top […] [Read More]

Like the Earp brothers in “Tombstone,” the used-car industry is reuniting in Arizona this year for Used Car Week. For the first time since 2018, the event will be held at the Westin Kierland in Scottsdale. While the sunshine, balmy climate and cool desert nights remain, much has changed in the five years since Used […] [Read More]

Like the number of teams still alive in the MLB playoffs, used-car prices are dropping in October. Wholesale vehicle values climbed sequentially for the second straight month and were still astronomically high in September compared to pre-COVID levels, but signs indicate that October is seeing the usual autumn slowdown. That’s according to the September/October Kontos […] [Read More]

In today’s rapidly evolving automotive landscape, the work truck industry has emerged as a crucial segment that holds immense potential for both stability and growth. Despite its significance to local, national and global economies, the commercial vehicle opportunity has often been relegated to the periphery of the automotive dealership. However, with the current erratic economy […] [Read More]

Auction Insurance Agency, a division of AutoTec, celebrated a milestone anniversary this month. The third-generation family business commemorated its 70 years of providing the wholesale vehicle industry with payment and title guarantee insurance, fraud protection, risk mitigation, B2B arbitration and C2C dispute resolution in an event at the grand atrium of the Barber Motorsports Museum […] [Read More]

Dealers likely aren’t walking the auction lanes with the same intensity that United Auto Workers (UAW) are marching on picket lines. Black Book summarized the latest auction scene on Tuesday, a day after the UAW told 6,800 workers at the Sterling Heights Assembly Plant in Michigan to strike at the facility that builds Stellantis’ best-selling […] [Read More]

Rental car giant Hertz has named Justin Keppy as its new executive vice president and chief operating officer. Keppy, who will assume the role effective Nov. 15, will be responsible for running the day-to-day operations of the company’s global business. Keppy joins Hertz from Carrier Corp., serving most recently as president of North America residential […] [Read More]