Vehicle affordability is an issue that has been much talked about recently. As the pandemic and its related supply chain issues limited vehicle production as the decade began, auto manufacturers made concerted efforts to richen their mixes, building highly contented, more expensive vehicles. While this was a sensible reaction to the situation, it also left […] [Read More]

The pandemic forced us to reinvent the way we sell vehicles. We reviewed our online shopping experience and realized we had to remove any obstacles — make it possible for a customer to 100% buy online. We didn’t particularly like it, but it was necessary. Here’s the good news: It worked. Even better news: Customers […] [Read More]

Huffines Auto Dealerships is taking to the streets to celebrate its 100th anniversary. The dealership group, which operates 10 locations in the Dallas-Fort Worth area, was founded May 5, 1924, when J.L. Huffines Sr. first opened Huffines Motor Company in Denton, Texas, selling Willys-Knight and Overland automobiles. In honor of that event, the family-owned and […] [Read More]

Sales of commercial vehicles in OPENLANE’s marketplace during the first quarter were higher than any quarter of 2023, pushing total vehicle sales up by nearly 13% year-over-year. In its Q1 results reported Wednesday, OPENLANE said the number of commercial vehicles sold through its platforms climbed from 167,000 in Q1 2023 to 222,000 in Q1 2024 […] [Read More]

Point Predictive chief fraud strategist Frank McKenna returned to the Auto Remarketing Podcast to discuss one of company’s biggest annual projects. McKenna shared some highlights from Point Predictive’s auto fraud report, acknowledging the total impact on dealerships and finance companies continues to grow. Listen to the conversation in the window below. [Read More]

This week, CallRevu welcomed Merchant Centric into its Center of Excellence. The provider of communications technology for the automotive retail industry said this partnership represents another stride into brand reputation management, leveraging Merchant Centric’s expertise to enhance the overall customer experience. Executives highlighted Merchant Centric, known for its approach to managing and analyzing customer feedback […] [Read More]

DriveItAway Holdings now has more resources to continue its mission to help consumers who might have soft credit histories and financial resources — or general apprehension about electric vehicles — get into EVs. On Friday, the company that offers “micro-lease to purchase” technology announced the closing of a $2 million credit line funding from Auto […] [Read More]

The National Auto Auction Association alerted members about a recent decision by the New Jersey Motor Vehicle Commission (NJMVC). In a message delivered on Thursday, NAAA recapped that NJMVC no longer accepts Connecticut’s Supplemental Assignment of Ownership (Q-1) forms for title transfers in New Jersey. NAAA explained that the new policy means that Connecticut’s Q-1 […] [Read More]

While the service departments at franchised dealership appear to still be more trustworthy, the J.D. Power 2024 U.S. Aftermarket Service Index (ASI) Study showed how the competition for business is getting even more intense. J.D. Power pointed out that customers are finding it easier to do business with aftermarket service providers due to no-appointment drive-in […] [Read More]

CDK is bringing a whole new experience to Canada. The automotive retail software provider announced the Canadian launch of the CDK Dealership Xperience, an open and integrated platform that the company said “transforms how dealers sell and service cars and operate their businesses simply in a modern and digital world.” The platform is designed to […] [Read More]