Lender Compliance Technologies (LCT), which offers a platform for automotive finance compliance and aftermarket product cancellations, announced a partnership with aftermarket product refund experts Blue Elk Advisors. LCT and Blue Elk Advisors highlighted the partnership is geared to offer auto finance companies technology and operational approaches for mitigating risk and increasing efficiency when cancelling and […] [Read More]

Mere Rangel, assistant general manager of Big Valley Auto Auction, and Jacob Warren, vice president and chief operating officer of Louisiana’s 1st Choice Auto Auction, join the Auto Remarketing Podcast from last month’s NAAA World Remarketing Convention in Chicago They talk with Auto Remarketing senior editor Joe Overby about their “Understanding Generational Differences in the […] [Read More]

Former OPENLANE and Cox Automotive executive Zach Hallowell has been named the head of industry transformation at CarGurus, the company announced Wednesday. Hallowell’s role will include providing “strategic and operational guidance as CarGurus continues to evolve its platform to empower dealers and consumers across an increasingly digital landscape,” the company said. His most recent post […] [Read More]

The National Automobile Dealers Association has set up succession plans for chairmanship of the trade group. NADA said Tuesday that its board of directors has elected current vice chairman Gary Gilchrist to be its 2024 chairman, and selected to be the next vice chairman is Tom Castriota. Gilchrist, who is president of Gilchrist Chevrolet Buick […] [Read More]

Black Book found a different way to examine the United Auto Workers strike and its impact on the wholesale market. Analysts arrived at their assertion after spotting another 0.36% decline in wholesale prices last week. Black Book pointed out that movement was slightly less than the average downward movements its team spotted during the same […] [Read More]

The new receptionist at the car dealership might soon be virtual. STELLA Automotive AI has launched STELLA Reception, a conversational artificial intelligence designed to answer the telephone. The company said STELLA Reception engages with customers like a live receptionist, using an AI-powered digital voice assistant that recognizes and uses natural language and provides personalized interactions […] [Read More]

At the NAAA World Remarketing Convention last month, senior editor Joe Overby connected with Greg Lubrani, CSO of Repair OnDemand, for an episode of the Auto Remarketing Podcast. They discuss the company’s recent launch of a new post sale inspection (PSI) product through One Guard Inspections, which is part of Repair OnDemand. Plus, Greg and […] [Read More]

America’s Car-Mart announced on Monday that William “Hank” Henderson — whose time with the buy-here, pay-here operation dated back to 1987 — passed away unexpectedly on Saturday. Rising up the company ranks, Henderson served as Car-Mart’s chief executive officer from October 2007 to December 2017. “We are saddened by the loss of our colleague. Our […] [Read More]

Hertz’s efforts to support electric vehicle use has received a glowing endorsement. The rental car giant was among 15 individuals and organizations named as recipients of the 2023 Drive Electric Awards, presented by Plug In America, a national nonprofit organization dedicated to accelerating the shift to EVs. Plug In America said the awards recognize those […] [Read More]

As an independent dealer, Kendra Brown knows what issues dealers are facing. As a marketing expert and founder and chief strategy officer of The Dream Team Media Company, she also knows how to help dealers solve many of those issues. Kendra joins Cherokee Media Group associate editor Andrew Friedlander on the show to talk about […] [Read More]