Think of how many times the phrase “trust me” surfaces in a conversation or message exchange with family, friends, or business contacts. Experts at eLEND Solutions examined that premise for its latest research project and discovered a significant trust and transparency gap between consumers and dealers, especially when it comes to completing the financing for […] [Read More]

What happens when a prospect contacts a dealership through its website? Maggie Pugesek knows. In her role as partner and lead trainer for C&M Coaching, she “mystery shops” dealerships and trains them on handling phone calls and internet leads. On this episode of the Auto Remarketing Podcast, Pugesek discusses how dealers can make the most […] [Read More]

Last week was a busy one at the Consumer Financial Protection Bureau. Not only did the CFPB make multiple moves associated with what regulators and the White House dub “junk fees,” the bureau and Justice Department issued a joint statement that reminds financial institutions that all credit applicants are protected from discrimination on the basis […] [Read More]

Longo Toyota, which bills itself as the world’s largest Toyota dealership, is going all in for education. The El Monte, Calif., dealership is auctioning off a 2023 Toyota GR Corolla MORIZO, with all proceeds to be donated to the El Monte Schools and Vision To Learn. The auction will take place virtually from Oct. 18-24, […] [Read More]

Stephanie Compton and Lynn Weaver likely have spoken dozens of times by phone during their mutual time in the remarketing industry. But an exchange earlier this fall between the vice president of asset remarketing for Exeter Finance and the recently retired executive director of the Independent Auction Group (IAG) was much different. It was Weaver […] [Read More]

Automotive data and technology firm S&P Global Mobility has hired Matt Weiss for the newly created role of executive director of product strategy and pricing solutions. In a news release, the company said Weiss will be responsible for “the strategic expansion of S&P Global Mobility’s North American market reporting and analytical products, specifically enabling new […] [Read More]

Former Cox Automotive executive Mike Boyd has joined AutoMobile Technologies as its new managing director, AMT’s parent company Repair OnDemand announced. The company said Boyd, who will report directly to Repair OnDemand president Randy Kobat, will lead AMT’s expansion efforts and “drive continued success within the car dealership market.” Boyd most recently served as senior […] [Read More]

Holman announced it has introduced a comprehensive collection of fleet electrification products and services designed to simplify the transition to electric vehicles for fleet operators. The global automotive services company said its services include a range of charge management resources and supporting programs that can help customers navigate the complexities of transitioning a fleet to […] [Read More]

Electric vehicle sales are charging ahead at record pace, according to the latest data from Kelley Blue Book. KBB’s Q3 EV sales volume report, released Thursday, showed more EVs were sold in the third quarter of 2023 than in any previous quarter as EVs earned a record market share. Total EV sales for the U.S. […] [Read More]

The campaign to prohibit what the regulators are continuing to call “junk fees” intensified again this week as the Biden administration, the Federal Trade Commission and the Consumer Financial Protection Bureau all made moves associated with the topic. First, the FTC announced a new proposed rule involving “junk fees” that the regulator said are “hidden […] [Read More]