The American Recovery Association (ARA) recently announced the new theme for the North American Repossessors Summit (NARS), which will return as an in-person event in October. That theme, “Resilience: Rising Above and Committed to Building a Stronger Industry,” ties in significantly with a cautionary alert ARA sent soon afterward about a proposal working its way […] [Read More]

Editor's Note: This is a special preview, available only to CMG Premium subscribers, of Auto Remarketing's "Beyond the Transaction" special supplementary issue. Many companies have seen significant changes in how they operate because of the pandemic, and Cox Automotive Mobility is no exception. The company’s associate vice president of product Jim Heffner said consumers coming in for servicing […] [Read More]

Perhaps what happened to the Colonial Pipeline has you thinking about if your finance company suddenly suffered a ransomware attack and how it might cripple your originations and collections. To help companies of all kinds, Seventh Knight recently developed an embedded solution with the MaaS360 technology powered by IBM. The provider of unique ransomware protection solutions […] [Read More]

For a used-car shopper, figuring out if a specific vehicle will be dependable can be tricky. In fact, the recent CarGurus Reliability Survey found that just over half (51%) believe determining the reliability of a pre-owned vehicle is “easy.” With that in mind, there are factors that used-car shoppers consider when thinking about vehicle reliability, […] [Read More]

It delights auto-finance companies when their customers set up an ACH path for monthly payments. And providers likely are excited about that stream potentially growing since Nacha, which governs the ACH Network, saw total volume soar during the first quarter of the year, setting two new records in the process. Nacha said quarterly volume of […] [Read More]

Sweet 16, indeed. Black Book reported on Tuesday via its latest installment of Market Insights that wholesale values now have increased for 16 consecutive weeks. It’s getting so intense in the lanes that some dealers are fetching better returns in the wholesale space rather than via retailing. “Despite the limited inventory on dealer lots, many […] [Read More]

ADESA said Tuesday it has named new general managers at several of its auction locations throughout the U.S. and Canada. Those auctions and their respective new GMs are: ADESA Pittsburgh: Carly Bishop ADESA East Tennessee: Terry Costner ADESA Nashville: Ryan Hellemn ADESA Mercer: David Skiver ADESA Houston: Brian Wetzel ADESA Moncton: James Murphy Regarding the […] [Read More]

Automotive marketers, dealers and lenders today are focusing their customer engagement strategies on data more than ever. However, how — and what — data can be leveraged requires close attention. Google has announced plans to stop tracking cookies in its Chrome browser by 2022. And, Apple has announced that, as part of the iOS 14 […] [Read More]

Perhaps the next round of coffee or drinks should be in celebration for the collections departments at auto-finance companies. The auto portion of the S&P/Experian Consumer Credit Default Indices declined again in April and now sits just 3 basis points away from the all-time low recorded by S&P Dow Jones Indices and Experian. According to […] [Read More]

Tricolor — a tech-enabled Community Development Financial Institution (CDFI) and one of the nation’s largest used-vehicle retailers that caters to Hispanic consumers — said in a new white paper that, in fact, 96% of its customers are Hispanic. And the company explained that the pandemic heightened its mission to be an outlet for Hispanics to […] [Read More]