An individual’s assessment about your finance company’s service now is getting greater attention from the Consumer Financial Protection Bureau, too. The bureau recently issued policy guidance regarding potentially illegal practices related to consumer reviews. The CFPB said that it seeks to ensure that customers can write reviews — particularly ones posted online — about financial products […] [Read More]

National Auto Care (NAC) not only is growing its geographical footprint via acquisitions, the provider of F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators and credit unions for more than 35 years is broadening its market reach, too. On Tuesday, NAC announced it has acquired […] [Read More]

Cars.com Inc. said Monday that chief financial officer Sonia Jain will be stepping down April 15 down to pursue another career opportunity. Appointed to be interim CFO is Jandy Tomy, who is currently vice president and treasurer. Tomy has been with the company since March 2017 and was CARS CFO from January 2020 through June […] [Read More]

Even in a digital wholesale environment, there are many boots-on-the-ground tasks that have to be completed. Like transporting the car from buyer to seller. Along those lines, ACV has launched the “Carrier by ACV Transportation” app that lets car haulers more efficiently manage pickups and deliveries. The app is available for free to all ACV […] [Read More]

The Thompson Organization and Walser Automotive Group each ramped up their efforts to help others recently. At Walser, the Minneapolis-based dealer company said it is thinking about the success of its employees in a new way — by focusing on their children. On Tuesday. the dealer group announced an extension of its scholarship program; a […] [Read More]

Auto Remarketing’s sister publication Cary Magazine reported in August that Sonic Automotive would be launching an EchoPark Automotive used-car standalone store in the Raleigh, N.C.-area in early 2022. On Tuesday, that came to fruition, as the retailer announced the opening of a EchoPark retail hub in Cary, a suburb of Raleigh. The location was formerly […] [Read More]

What you might have thought of as just a back-lot beater that only starts, steers and stops might be the vehicle currently most in demand in both the wholesale and retail markets. Black Book said the “real headline” of last week was the value increase for vehicles 8 to 16 years old, as analysts determined […] [Read More]

Kelley Blue Book Instant Cash Offer has launched in Canada, Cox Automotive Canada said in a news release Monday. The tool helps Canadian dealers acquire inventory directly from consumers, which can be crucial considering the tight vehicle supply. Consumers can choose to receive an offer on their vehicle online (through the Instant Cash Offer webpage […] [Read More]

Rapid Recon chief executive officer Dennis McGinn is the guest for this episode of the Auto Remarketing Podcast to discuss how dealers are preparing inventory; whether the vehicles are coming via trades, the wholesale market or purchases made from private owners. McGinn also pointed out who at the dealership is taking an even greater interest […] [Read More]

As I write this article, Major League Baseball is back with Opening Day arriving on Thursday. While the players union and team owners hashed out their collective bargaining agreement, I rarely heard anything about the group of people who matter most — the fans — you know, the customers who spend $15 on one beer […] [Read More]