Jeremy Louisos recapped three real-world examples of how fraud recently surfaced in the transportation space. The senior vice president of Preowned Auto Logistics also shared suggestions with Cherokee Media Group’s Joe Overby on how firms can avoid similar situations. The conversation took place on the Live Stage presented by SYCN Auto Logistics during Used Car […] [Read More]

StoneEagle plans to unveil what it’s calling an enhanced interplay between StoneEagleMENU and StoneEagleMETRICS at the 2026 NADA Show in Las Vegas next month. The F&I solutions provider highlighted that its revamped tool generates a deeper connection of METRICS intelligence within MENU, empowering F&I managers to act on insights in the moment while giving leadership […] [Read More]

TransUnion acknowledged its 2026 Consumer Credit Forecast originated through a “complex backdrop,” with unemployment being one of the primary ingredients in analysts’ prediction of auto-finance delinquency rising for the fifth year in a row. And perhaps that “complex backdrop” got even more complicated when the Bureau of Labor Statistics reported on Friday that employers hired […] [Read More]

General Motors is aiming to help used-car shoppers buy with more confidence. The automaker said Thursday that it has expanded the standard warranty coverage on vehicles in its CarBravo platform, a GM-backed online marketplace where consumers can buy and sell used cars through participating Chevrolet, Buick and GMC dealers. Vehicles with CarBravo certification now include […] [Read More]

In November, Zeigler Auto Group celebrated its 50th anniversary. Its gift went to people in need in the communities it serves. The Kalamazoo, Mich.-based dealership group collected more than 50,000 food items — 51,260, to be exact — during its seventh annual Ugly Sweater Holiday Canned Food Drive. All the items were donated to food […] [Read More]

A year ago, Cars Commerce, best known for its Cars.com retail platform, took a big step into the wholesale sector by acquiring dealer-to-dealer digital auction Dealer Club, a deal CEO Alex Vetter said “closes the loop” between the retail and wholesale worlds through its technology. In this episode of the Auto Remarketing Podcast, Cars Commerce’s […] [Read More]

The epiphany that launched Ed Napleton Automotive Group’s customer experience program came during the company’s 2023 annual review meeting in Palm Springs, Calif. It was there that newly installed national CX director Eduardo Rodriguez saw a demonstration of Reputation’s customer journey tool, with its color-coded visual display, and he instantly knew he’d found what he […] [Read More]

Canadian used-vehicle wholesale values took a tumble last month — and it was a long time coming. Canadian Black Book’s Used Vehicle Retention Index for December dropped 2.8 points, from 135.9 in November to 133.1, the most precipitous month-to-month fall since a three-point decrease to 140.3 in April 2024. Year-over-year, the index was down 1.9%. […] [Read More]

OpenRoad Auto’s charitable arm is flexing its muscle. After awarding $625,000 in grants last year, OpenRoad Foundation is going even bigger in its 2026 Community Giving Program, committing to $750,000 in total community grants to support charitable organizations and grassroots initiatives in British Columbia and Ontario. As part of the campaign, the foundation said it […] [Read More]

It’s a new year, and for gearheads across the country, that means one thing: Daytona is near. And for Carvana, that means having Jimmie Johnson’s No. 84 Toyota Camry XSE looking sharp for the NASCAR Cup Series season-opening Daytona 500, coming up Feb. 15. Johnson, a seven-time NASCAR Cup Series champion and owner of LEGACY […] [Read More]