Car shoppers expect dealers to provide a seamless digital buying experience like the ones they get from Amazon and Apple, according to a new survey from artificial intelligence-powered customer data platform Fullpath. The survey of 1,000 Americans who have purchased or leased a vehicle within the past 24 months, conducted in collaboration with independent survey […] [Read More]

eSTART is about to start something new. The Electronic Secure Title and Registration Transformation Coalition announced it will host its first in-person event — the eSTART Modernization Forum — Sept. 22-24 at the Loews Kansas City Hotel, in partnership with the National Auto Auction Association’s World Remarketing Convention. The coalition said the eMF will bring […] [Read More]

Toyota Motor North America (TMNA) is headquartered in Plano, Texas, so the automaker is working with three affiliates and brand dealers to help people impacted by devasting flooding in the Lone Star State. TMNA is partnering with Toyota Financial Services (TFS), Gulf States Toyota (GST), Southeast Toyota (SET), Vic Vaughan Toyota of Boerne and Toyota […] [Read More]

Talk to a group of dealers buying cars from the auction either in the physical lane or via online offerings. One might say wholesale prices are getting more affordable, while another might contend that values are climbing. It’s a similar scenario when comparing the wholesale indices for June released by Black Book and Cox Automotive. […] [Read More]

Fourth of July gatherings might have created some hangovers for party goers who had a bit too much to drink. Experts at ZeroSum see dealerships enduring a “hangover,” as well. And while there is a wide array of remedies to overcome alcohol hangovers, ZeroSum explained the dealerships’ used-car and certified pre-owned departments are the proper […] [Read More]

The cost of auto theft has spiked dramatically in Alberta over the past three years, according to data from Insurance Bureau of Canada. The national trade association representing insurers said auto theft claims costs in the province have risen 65% in that span, from $67 million in 2021 to $110.3 million in 2024. Since 2014, […] [Read More]

While there’s some stability in used-vehicle financing, Edmunds recently highlighted multiple all-time highs registered during the second quarter for consumers to take delivery of a new vehicle, including the percentage of individuals paying more than $1,000 monthly. At Caribou, the trends could mean a fertile field ahead for the auto refinance platform. The Edmunds data […] [Read More]

Force Marketing has announced a strategic partnership to intergrate automotiveMastermind’s data into its platform. In a news release, the companies said the collaboration uses automotiveMastermind’s proprietary buyer propensity data and segmentation capabilities to provide new opportunities for Force customers on digital channels that were previously inaccessible, allowing dealers to expand audience reach, increase engagement and […] [Read More]

Group 1 Automotive is successful at more than just retailing cars nowadays. Its service department has made significant improvements, too. The publicly traded dealership organization ranked highest in Pied Piper’s 2025 PSI Service Telephone Effectiveness (STE) Auto Dealer Group Study, which measured efficiency and quality when attempting to schedule service appointments by telephone. According to […] [Read More]

The American public’s relationship with electric vehicles is… complicated. Among those who already own an EV, on the other hand, it’s as simple as it could be. They want more. The latest EV driver survey by Plug In America, a national nonprofit dedicated to accelerating the shift to EVs, showed their loyalty is rock solid, […] [Read More]