While Lightico’s latest consumer survey illustrated how leery potential buyers remain about going to a vehicle location to complete financing paperwork and take delivery, findings gathered by the facilitator of next-generation digital customer interactions showed rising confidence in being able to maintain payments. Lightico discovered a 33% drop in the level of consumers concerned about […] [Read More]

“Dark patterns” evidently are not just what might appear below your eyes after a long day followed by a restless night. The Federal Trade Commission is seeking comment on topics related to the use of digital “dark patterns,” a range of potentially deceptive or unfair user interface designs used on websites and mobile apps. The […] [Read More]

Jaguar Land Rover North America and SiriusXM are expanding the factory installation of SiriusXM’s audio entertainment service, and beginning with 2021-model year vehicles, SiriusXM is now a standard feature in all U.S. Jaguar and Land Rover models. Since 2004, Jaguar and Land Rover have worked together to deliver SiriusXM’s programming to Jaguar and Land Rover […] [Read More]

AutoNation said its new partnership with a Major League Soccer club shows its and the club’s commitment to fighting cancer by using the power of soccer and its strong fan base. The soccer club is South Florida-based Inter Miami CF, and as part of the partnership, AutoNation will be the official and exclusive automotive partner of […] [Read More]

Perhaps here’s some news on a Friday that might help finance companies and their collectors exhale a bit. The Consumer Financial Protection Bureau this week proposed extending the effective date of two recent debt collection rules to give affected parties more time to comply due to the ongoing COVID-19 pandemic. According to a news release, […] [Read More]

DigniFi, AutoNation and TR Wholesale Solutions are all working together to help customers finance tires that offer superior safety and performance. AutoNation uses TR Wholesale Solutions’ digital tire shopping platform to help its service advisors and customers shop, compare and order tires. By introducing DigniFi’s automotive financing platform into this experience, AutoNation and TR Wholesale […] [Read More]

GM Financial named Manheim Pennsylvania as the winner of its Most Valuable Auction of the Year award and also named five regional 2020 Auction of the Year winners. In selecting the recipients, GM Financial reviewed each of the company’s 51 auction partners’ performance in retention, operational metrics, pre-sale activities and overall auction operations. The awards […] [Read More]

Finished vehicle transport logistics provider United Road has launched a new sister company to connect United Road and Team Driveaway/Fr8 carriers with cost-saving resources and support services that are important to their day-to-day business operations. The sister company is the National Vehicle Transporters Alliance, or NVTA, which serves as a business resource for United Road […] [Read More]

AI-powered digital assistant provider Carlabs.ai is using a new Dealer Direct platform to expand its offering to the almost 18,000 franchised U.S. dealers. CarLabs is an AWS Advanced Technology Partner conversational platform that allows consumers to interact directly with an automotive brand’s data and digital assets. That interaction takes place as if they were talking […] [Read More]

Performance engagement software company Arcade is now an affinity partner with the American International Automobile Dealers Association, with the association’s leader saying the partnership could help shift the dealer’s culture to address a younger buyer base. Arcade’s product is designed to strategically motivate, engage and incentivize employees through gamification. AIADA members through the partnership will receive […] [Read More]