Online reputation services provider Friendemic has integrated CARFAX reviews into its Reputation Accelerator product, and Friendemic says that with 19 million consumers visiting the CARFAX site monthly, the integration will “help bring a new level of awareness and engagement to dealership management.” Friendemic provides online reputation services built specifically for the needs of the automotive […] [Read More]

Like it has with so many other industries, the COVID-19 pandemic has caused a major shift at auto auctions over the last seven months. Whether that’s putting a greater emphasis on digital sales and not running cars through the lanes — as has been the case with the industry’s two largest corporate auction houses, Manheim […] [Read More]

Eighty-two percent of dealers said they would rely heavily on social media advertising such as Facebook and Instagram for the rest of this year, according to a new survey from PureCars. Sixty-two percent said they would use direct marketing channels, and 61% would use SEO/search marketing efforts to reach customers. The PureCars survey found that dealers’ […] [Read More]

Chris May says the average dealer loses about $500,000 a year because of turnover. “The cost to recruit, onboard and train a new hire while there is an empty seat on the sales floor adds up fast,” said May, who is director of the Performance Development Center at JM&A Group. To help alleviate the problem, JM&A […] [Read More]

The Canadian auto industry, be it retail, remarketing or finance, is full of young men and women who have achieved massive success at an early age. And for the sixth consecutive year, Auto Remarketing Canada is excited to honor many of those individuals in “Remarketing’s Under 40,” which is presented by EBlock. The full list […] [Read More]

This summer, DigniFi gained nearly $300 million in resources to boost its vehicle-repair financing platform and landed a relationship Cox Automotive to launch FlexPay, an easy-to-use payment option offered directly through the Xtime platform. On Thursday, DigniFi’s momentum continued with an endorsement from Volkswagen of America as a preferred vendor in its eConnect Flexible Payment […] [Read More]

This week, Consumer Financial Protection Bureau director Kathleen Kraninger announced the appointment of members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC) and Academic Research Council (ARC). Officials said these experts advise bureau leadership on a broad range of consumer financial issues and emerging market trends. Last […] [Read More]

Protective Asset Protection wanted to get a reading about how COVID-19 impacted dealers and their efforts to quickly implement digital tools and resources available to consumers shopping for vehicles and F&I product options. So, the provider of F&I programs, services and dealer owned warranty company programs commissioned an online survey of nearly 400 dealership executives. […] [Read More]

Fair has expanded its used-car leasing platform with longer-term options. The company said Thursday that in addition to its current month-to-month pre-owned lease option, it is now allowing consumers to get into 2- and 3-year used-car leases. Fair said the 2-year lease saves the user an average of $40 per month versus he cost of a […] [Read More]

Calling it one of the largest OEM contracts in its 20-year history, JMN Logistics has added a new contract with Volkswagen Group of America.   JMN described it as a multi-year vehicle shipping deal to transport vehicles to dealers. The company says that in late 2019 it made its largest asset purchase of haulers in […] [Read More]