Outsell founder and chief executive officer Mike Wethington says that as markets begin to reopen, customers will seek special offers and online options. “Dealerships who are adept at engaging their customers with relevant AI-driven messages will have an edge in capturing the business that’s still out there, along with the pent up demand,” Wethington said […] [Read More]

With restrictions easing and markets opening back up in many states, some consumers may begin utilizing shared mobility services, including car-sharing during travel. Still, it would be natural for users of such platforms to be concerned about vehicle cleanliness and safety against COVID-19. That’s where a partnership between Spiffy and Turo announced Monday comes into […] [Read More]

Finally, we are seeing some action on restarting the economy! The various levels of government are taking a very cautious approach, as they should, in allowing more businesses to open, albeit on a restricted basis and with significant protocols in place to ensure the safety of customers and employees alike. I’m firmly in the corner […] [Read More]

Mike Cavanaugh, executive vice president at MAX Digital, returns to the Auto Remarketing Podcast to talk about using data to make smart used-car acquisitions and decisions, metrics to watch, how dealers are getting creative to find the right used inventory and more. To listen to this episode, click on the link available below, or visit the Auto Remarketing […] [Read More]

Not to get too philosophical here, but as it turns out, necessity is indeed the mother of invention — and that includes the auto auction business. What started off as a “tool of necessity” for KAR Global as it rebooted auction sales in early April has emerged as another digital auction sales alternative — and […] [Read More]

The National Auto Auction Association made a pair of resources available on Friday to help members as they navigate the challenges of orchestrating sales and serving their consignor and dealership clients while the coronavirus pandemic continues. Along with an informational video, NAAA distributed an 18-page document titled, “Playbook: Auction Start-up, Response to COVID-19.” NAAA president […] [Read More]

Digital buying in the wholesale space. Manheim says a great deal of discussion is taking place about that topic. But Manheim Digital vice president Zach Hallowell says sellers need as many options as possible to liquidate inventory, as the wholesale market “continues its steady climb.” “No matter what their disposition strategy is, consignors have convenient […] [Read More]

Zeigler Auto Group president and owner Aaron Zeigler said taking care of its employees, their families and its communities has always been a company goal. As part of that goal, the auto group on Thursday said it will award $100,000 in scholarships through its Zeigler Family Scholarship Program. The scholarship program is in its second year, […] [Read More]

Since the widespread containment efforts caused by COVID-19, dealerships have been among the hardest-hit industries. Much of this is as a result of dealerships either being forced to close, limited to online sales, or if they’re still open the virus has limited foot traffic in the showroom. In fact, as of April 16, 24 states […] [Read More]

J.D. Power sees the coronavirus pandemic as a significant opportunity for Canadian auto finance companies, especially as overall industry satisfaction readings are mixed year-over-year. As the operational and financial effects of COVID-19 cause havoc to the auto sector and bring new-vehicle sales to a crawl, J.D. Power said lenders have a unique opportunity to support […] [Read More]