This Month's Focus

Artificial Intelligence

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EY study shows Canadians still cautious about AI but using it more for everyday activities This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

From the editor: Why perhaps we should be ‘nervous’ but not ‘terrified’

Insurify forges agreement with SCUSA to broaden insurance offerings

Fed stays hypervigilant on inflation while ‘crushing consumer buying power’

Cox Automotive reiterates value of smooth title processing

CFPB gives guidance when using AI & other tools for credit underwriting resulting in adverse actions

Safe-Guard to open new call center in South Carolina

Free weekly credit report availability now permanent

More softening auto data as next Fed interest-rate decision nears

LendingClub Bank to use Santander as servicer for auto portfolio

KBRA moves into larger Chicago office

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