Vinayak Hegde used a portion of his first annual letter to shareholders as Credit Acceptance CEO to emphasize how much technology is key to continued success of the subprime auto finance company, which closed the year with more than 9,800 dealers active in its funding network. “Technology has always been one of the most powerful […] [Read More]

Startup company HeyGreenlight has greenlighted an experienced hand to lead its revenue strategy. The AI-powered platform focused on improving dealership conversations and performance has added Kerry Kolde as chief revenue officer to expand its dealer network growth and scale adoption. Kolde’s resume includes roles with recognizable auto industry names Cars.com, TrueCar, LotLinx and SpinCar (now […] [Read More]

Nordis Technologies acknowledged clients and other companies are racing to apply artificial intelligence to critical customer communications, billing and payments, but many risk poor outcomes without investing in essential data, infrastructure, governance and execution discipline. With that situation in mind, Nordis Technologies released a new white paper, outlining a four-step path to help organizations build […] [Read More]

voAIce Corporation has made a deal to bring its artificial intelligence technology together with customer relationship management data. The company announced it has acquired TheCRM Corporation to create a single intelligence system for retail dealerships, combining TheCRM’s live dealership data infrastructure with voAIce’s AI. With the deal, voAIce has introduced DealerCRM, which joins OliviaAI, DealerIdentify […] [Read More]

The debt collection industry is undergoing a technological transformation driven by artificial intelligence (AI), digital communication platforms, and data analytics. Despite widespread adoption of these tools, many organizations continue to underperform. This article argues that the gap between technological capability and operational execution is the primary cause of this underperformance. Drawing on over two decades […] [Read More]

The job of a technician in an auto service business is no longer just about the car. It’s also about communicating with customers, but that’s not necessarily something techs have been trained to do. TruVideo aims to do something about that. The provider of AI-powered video and messaging communication technology has launched a new initiative […] [Read More]

Let’s review some notable events from 2011. The St. Louis Cardinals won the World Series for the 11th time, then 21-year-old Taylor Swift was named Artist of the Year at the American Music Awards, and Resolvion and Digital Recognition Network (DRN) started their partnership. The company offering repossession management services for major lenders and the […] [Read More]

Ship.Cars’ new partnership is a sound idea. The sound will be coming from AI-powered voice automation on the automotive logistics technology provider’s platform, the product of the company’s newly-announced collaboration with artificial intelligence technology company Axe. The voice agents are designed to streamline communication between shippers and carriers by automating routine phone-based workflows — including […] [Read More]

Multiple developments have already germinated for Odessa so far this spring, including enhanced tools for its auto-finance software platform, a new sales executive, and an alliance with a fellow service provider. Through what the company called a “convergence of intelligent automation, predictive analytics and specialized leadership,” Odessa said it’s “redefining the digital edge for U.S. […] [Read More]

A vehicle is likely more than just a token possession to most individuals, as is that installment sales contract to the finance company. But a recent collaboration involving Agora Data and Figure are turning auto loans into valuable tokens. In what the companies see as a first-of-its-kind milestone for the auto industry: Agora-originated auto loans […] [Read More]