On Tuesday, Chrysler Group responded to a NHTSA recall letter that involved a total of approximately 2.7 million vehicles. The recall request letter deals with the Jeep Grand Cherokee in model years 1993 to 2004 and the Jeep Liberty in model years 2002 to 2007. The recall request calls into question certain models in regards […] [Read More]

Following the devastating tornado in Oklahoma last month, several areas of the state continued to be pummeled by heavy storms and flash flooding, including another round of twisters on Friday, the second in two weeks. To help dealership employees affected by the deadly storm that struck Moore, Okla., on May 20, the Oklahoma Auto Dealers […] [Read More]

According to information sent to Auto Remarketing on Monday, Ford issued a total of three safety recalls, with the largest being for approximately 465,000 vehicles from the 2013 model year. That particular recall was issued because a fuel delivery module in the fuel tank may leak. The vehicles included in that  campaign are the 2013 […] [Read More]

As May came to close, new- and used-car sales predictions for the month flowed in. Most all of the reports showed positive year-over-year and monthly growth, with automakers expected to see double-digit sales increases right and left. Edmunds.com predicts that an estimated 3.14 million used cars will be sold in May, for a SAAR of […] [Read More]

Dealership service departments are a crucial aspect of customer retention and loyalty and they also serve as a key area for potential trade-ins to flow in. In other words, dealership technicians need to be on top of their game.  For General Motors dealers, the GM Technical Assistance Center handles thousands of calls from dealership technicians […] [Read More]

Captive finance companies, OEMs and more have the victims of the recent Oklahoma tornadoes top of mind, as reports of relief efforts continue to flow in. Hyundai Motor American revealed it is committing $200,000 to Oklahoma tornado relief efforts through a donation to the American Red Cross. "The massive devastation caused by last week's tornado […] [Read More]

Although new models no longer are being manufactured, eBay Motors recently added Saab Automobile Parts North America to its seller program so genuine parts, accessories, technical support and repair service will be available “for years to come,” according to site officials. The site highlighted that the addition of SPNA continues to bolster eBay Motors’ continually […] [Read More]

Providing as much information on a used vehicle as you possibly can for a potential buyer fosters trust and helps customers “overcome any negative feelings.” That’s the consensus from the findings of a study commissioned by CarProof Vehicle History Reports last year. The study implemented by BluGuru Consulting showed that vehicle history reports play an […] [Read More]

After turning around a disorganized used-car department into a well-oiled machine — improving volume, gross profit, inventory levels and retail readiness in the process — one New York dealer gave vAuto founder Dale Pollak some insight into what went into this turnaround. In Pollak's latest blog post, Paul Lynch, the general sales manager at DePaula […] [Read More]

About 400,000 pickups — the Ford F-150 from the 2011 through 2013 model years — are being probed by the National Highway Traffic Safety Administration’s Office of Defects Investigation. Officials indicated they have received 95 reports alleging incidents of reduced engine power during hard accelerations by trucks equipped with 3.5-liter gasoline turbocharged direct injection (GTDI) […] [Read More]