Montreal’s John Scotti Volvo is the first dealership in North America to unveil the all-new Volvo Retail Experience. The “Experience” is a revamped retail design concept, which aims at enhancing the customer experience while also focusing on design quality and ... [Read More]

Dealertrack Canada, part of Dealertrack Technologies, announced this week it is introducing Inventory+ to the Canadian market. The tool utilizes the company’s Tradetracker, AAX and eCarList offerings and provides new mobile capability. "For years, Dealertrack has delivered proven inventory solutions that ... [Read More]

The past two years have been full of expansion and movement for CarProof, as the company entered both the reconditioning and vehicle valuation market. And it seems change is in the air for management, as well. Announced this morning, Paul ... [Read More]

As of the end of the year, General Motors Canada will have a new leader. Stephen Carlisle has been named president and managing director of GM Canada. Carlisle will be succeeding Kevin Williams, who has led the company since 2010. ... [Read More]

Dealer review website DealerRater announced today the current leaders in its annual Dealer of the Year Awards Program for North America. The program awards Canadian and U.S. dealerships for distinction in outstanding customer service based on consumer reviews on the ... [Read More]

Nissan Group hit 100,000 new-car sales in Canada in a calendar year as of Nov. 13. This is the first time the company has met this goal since arriving in Canada.  With this milestone comes a 27-percent year-over-year sales spike, ... [Read More]

Manheim appointed six new general managers this week, one of which will head up its Montreal location. As part of what the company calls “its continuing focus on developing talent and improving its customer experience," Christina St-Germain has been promoted ... [Read More]

It seems the vehicle preferences of Canadians haven’t changed much in the last year, as the 2014 iteration of ALG’s Canada Brand Perception of Quality (BPQ) rankings look very similar to the 2013 edition. Once again, Honda, Toyota and Volkswagen are tops ... [Read More]

As of last week, Ontario dealers now have another choice when acquiring and selling inventory online. TRADER Corp. has officially launched its dealer-to-dealer TRADER Exchange platform to the Ontario market. The new online auction product launched last week with 230 ... [Read More]

October — a seasonally weak month in the lanes — didn’t bring any surprises this time around. According to the ADESA Canada Used Vehicle Price Index, after being adjusted for seasonality, wholesale prices fell by an average of 0.2 percent ... [Read More]