Lightico reinforced its executive team this week to help continue growth by the provider of the platform built so customers can interact digitally with auto-finance companies and other financial services firms. Lightico welcomed Rich Corriss as its new director of customer success. A banking and technology veteran with nearly 30 years of experience, the company […] [Read More]

Not long after naming Kenny McDonald as its general manager, Carsfast — a startup dealership driven by artificial intelligence — formed a relationship with Black Book. Black Book recently announced the integration of its used API values and inventory pricing into Carsfast, which provides a contactless service that allows consumers to shop and get financed […] [Read More]

AUL Corp. senior vice president of agency and dealer sales Paul McCarthy makes his debut on the podcast to describe how dealerships have pivoted their F&I marketing and presentations in light of the pandemic’s impact on vehicle sales. McCarthy also shared some details about what the company plans to offer in 2021. To listen to […] [Read More]

UVeye, a supplier of automated vehicle inspection systems, has named three individuals to senior sales management positions. Michael Kirk, Scott Williams and Jim Boehnlein join the company as it plans to open U.S. production and warehouse facilities next year. Kirk joins UVeye as national accounts director, Williams will serve as Midwest regional sales director and […] [Read More]

Most vehicle buyers say COVID-19 affected their buying process in ways they didn’t expect. But as a result, many were more satisfied, according to the J.D. Power 2020 U.S. Sales Satisfaction Index (SSI) Study, released Thursday. J.D. Power redesigned the study for 2020, placing a much greater emphasis on digital retail and remote buying. The […] [Read More]

Now with its acquisition of ALG and the merger with Autodata Solutions finalized, J.D. Power made another move on Tuesday in an effort to be a go-to provider of new and pre-owned automobile transactional data, valuation tools, vehicle feature information and consumer analytics to the industry. According to a news release, J.D. Power announced the […] [Read More]

CDK Global named Eric Guerin to the post of executive vice president and chief financial officer.  Guerin will join the company on Jan. 18, and CDK said that with Guerin’s appointment, Joe Tautges will be able to complete his transition to chief operating officer early next year. Set to be based in the company’s Hoffman […] [Read More]

Improvements in dealer perceptions of used-car inventory and inventory mix were among the bright spots in the latest Cox Automotive Dealer Sentiment Index released Monday. While overall sentiment was down, dealers of all stripes were feeling better about the used cars on their lots. The used-vehicle inventory index was at 41 (out of 100) in […] [Read More]

The American Bankruptcy Institute said filings are on pace for the lowest annual total since 2006, the year after the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 went into effect and placed new requirements on filers. But ABI executive director Amy Quackenboss sees the potential for the trend turning depending on what state […] [Read More]

Auto defaults are moving counter to other credit segments. Auto defaults rose for the fifth consecutive month in November, according to the S&P/Experian Consumer Credit Default Indices, but they are still below the reading that analysts pinpointed before the pandemic started. On Tuesday, S&P Dow Jones Indices and Experian released data through November, showing that […] [Read More]