About a week after reinforcing its floor-plan capabilities, Vroom also bolstered its ability to originate financing for its online retailing operation. On Wednesday, Vroom announced a multi-year strategic preferred financing relationship with Santander Consumer USA. The company highlighted the partnership is designed to enhance Vroom’s customer experience through a streamlined financing process and competitive rates. […] [Read More]

Repossessions and recoveries might be slowing because of the coronavirus pandemic, but Resolvion is still enhancing its services to help auto-finance companies. This week, the skip-tracing and repossession management company announced the availability of a new service designed to help finance companies manage the flood of deferral/modification requests and, at the same time, better manage […] [Read More]

In renewing a pledge that includes $150,000 in scholarship funding for the Fueling Careers Scholarship Program in support of the National Association of Minority Automobile Dealers, CDK Global says it and NAMAD are helping to develop minority talent for the next generation. CDK Global, a retail automotive technology company, renewed the three-year pledge toward the […] [Read More]

TCN is looking to give firms equipment they need to stay operational as many of their employees work from home or other remote locations. The provider of cloud contact center technology for enterprises, contact centers and collection agencies worldwide, recently announced the company is offering complimentary outbound communication tools to all current customers and non-customers. […] [Read More]

According to a post on the company’s LinkedIn page, Byrider recently named a new chief marketing officer. The buy-here, pay-here franchise company with more than 160 locations recently welcomed Walter Scott, who most recently held an executive role at Advance Auto Parts. The post indicated that Scott spent 10 years with Advance Auto Parts, including […] [Read More]

On Tuesday, Black Book’s analyst team offered nearly a dozen observations about what’s happening at auctions and dealerships nowadays, recapping the trickle of activities still happening in digital auction lanes and store showrooms. As auctions try to restart more sales, Black Book reported that what wholesale activity has been happening during the coronavirus pandemic resulted […] [Read More]

Pulsar AI is a conversion automation tool that allows car dealerships to automate lead engagement by autonomously contacting, engaging, qualifying and following up with any lead “via natural, automated two-way conversations.” In a news release, the company said that in response to challenges auto dealers are facing because of the coronavirus pandemic, it is offering […] [Read More]

The wholesale car business was already moving closer to a more digital environment. COVID-19 appears to have accelerated that shift. Doug Hadden of ACV Auctions joins the podcast to talk about that transition and how ACV is handling the physical tasks of digital wholesale amid COVID-19 (like inspections), plus success stories and more. To listen […] [Read More]

With millions of Americans working from home due to office and school closures, the Auto Care Association acknowledged many dealerships and other industry participants are wondering about vehicle miles traveled (VMT) statistics. The association explained VMT statistics are correlated with the health of the entire automotive industry — the more miles driven, the more that […] [Read More]

In a report from Friday, J.D. Power Valuation Services indicated that franchised dealers saw close to a 40% week-over-over decline in retail used-vehicle sales the final full week of March. Meanwhile, Cox Automotive estimated that total used-vehicle sales for the month fell 18.4% from March 2019. And similar to what has happened in the overall used-car market […] [Read More]