The California New Car Dealers Association (CNCDA) isn’t pleased with Volvo’s subscription service, and the organization is getting state authorities involved. According to a news release, the organization representing nearly 1,200 franchised dealerships statewide successfully convinced California’s New Motor Vehicle Board (NMVB) last week to unanimously direct the Department of Motor Vehicles (DMV) to conduct […] [Read More]

Software and communications company AutoAlert says it is extending its relationship with Ford, releasing enhancements to its Ford National Program. The enhancements include the addition of two new tools that it says work toward built-in employee and customer engagement. Those tools are known as GeoAlert and AutoAssistant. AutoAlert said the enhancements were based on feedback […] [Read More]

Following the retirement this month of former XLerate Group Auctions’ Greater Kalamazoo Auto Auction owner and general manager, Eric Wagner was named the new general manager of GKAA. Wagner brings more than 30 years of auto auction experience for independent and corporate-owned auctions to his new role as general manager. Wagner is originally from Toledo, […] [Read More]

More electric vehicles are available today than ever before, said Chase Disher, an analyst at Autolist. “But that hasn’t done much to change consumers’ perceptions of them,” Disher said in a news release. “The misconceptions that electrics faced at the beginning of this decade are still a major impediment to their success right now.” According […] [Read More]

Since the inception of the Barbecue for the Troops program in 2013, the area's new-car dealers with the Chicago Automobile Trade Association, or CATA, have raised nearly $900,000, with that money going toward support of USO of Illinois initiatives. The program has initiated more than 600 fundraisers over the course of seven years, and with […] [Read More]

Just like consumers, dealers are trying to find affordable vehicles. And the newest Black Book Market Insights report showed both groups might be having trouble achieving that goal. In fact, analysts determined that overall car segment values rose this past week, mimicking a scenario spotted at this time a year ago. “History repeats itself with […] [Read More]

Collections certainly can be complicated for finance companies, but Dasceq founder and chief executive officer Abhishek Goel explained how leveraging artificial intelligence does not necessarily have to make the task even more complex. Goel joined Nick for this discussion after speaking during the Automotive Intelligence Summit this summer in Raleigh, N.C. The full discussion can […] [Read More]

Editor's Note: This is the second in a three-part series on the auto auction operations of KAR Auction Services. Part I discusses the focus on revenue per unit at ADESA and Part III discusses potential expansion at KAR. KAR Auction Services made a change on Aug. 1 that could end up being mutually beneficial to both its ADESA physical […] [Read More]

Editor's Note: This is the first in a three-part series on the auto auction operations of KAR Auction Services. Part II discusses the alignment of sales forces at KAR's ADESA and TradeRev business units, and Part III discusses potential expansion.  It’s about generating more revenue per unit. That will likely be one theme for the auto auction […] [Read More]

With the integration of TradePending’s trade valuation tool into LivePerson’s conversational platform for auto dealers, “conversational commerce” company LivePerson says dealers who are mutual LivePerson Automotive and TradePending customers can provide an “omnichannel experience” for consumers. LivePerson says dealers can do that by extending the same trade-in valuation tool they use across digital properties and […] [Read More]