As automakers continue their work in developing self-driving vehicles and moving toward greater electrification, J.D. Power says being aware of whether consumers are on the same road — and headed in the same direction — is important. “That doesn’t seem to be the case right now,” Kristin Kolodge, the executive director of driver interaction and human […] [Read More]

Along with three notable anecdotes from the lanes and prices steadying a bit compared to earlier this month, this week’s Black Book Market Insights report contained a development that editors haven’t seen in 14 years. While the overall used-vehicle market has remained stable during the past three years, Black Book noticed wholesale values in the […] [Read More]

ADESA’s announcement that it has named general managers at three of its locations is an indication of “our deep bench strength and our appeal to outside candidates,” said ADESA chief operating officer Srisu Subrahmanyam. The new general managers are Brian Wong at ADESA Flint, Mark Melton at ADESA Las Vegas and Eric Carpenter at ADESA […] [Read More]

Describing it as “the industry’s first mobile vehicle undercarriage imaging tool,” ACV Auctions developers have created a portable system that they say offers a “never-before-seen look into a vehicle’s undercarriage.” The product, called Virtual Lift, produces high-resolution undercarriage reconstructions. The tool provides “unprecedented insight into vehicle condition,” according to ACV Auctions, a dealer-to-dealer online wholesale […] [Read More]

KPMG discovered overall fintech investment in the U.S. remained strong during the first half of 2019 but dipped a bit following a record year in deal volume and value. But prospects for a robust second half of the year are good. According to the firm’s Pulse of Fintech report released on Wednesday, KPMG found investment […] [Read More]

Trust Science secured more than just financial support this week, gaining backing from a former industry leader who “has already opened doors, at the highest levels, that were previously impenetrable.” The provider of underwriting support powered by artificial intelligence announced an equity investment by Donald Guloien, the previous president and chief executive officer of Manulife […] [Read More]

For the second time in a little more than three years, J.D. Power has new ownership. According to a news release distributed late on Tuesday, leading private equity investment firm Thoma Bravo announced that it has reached an agreement to acquire J.D. Power, a global leader in data analytics and consumer intelligence. The firm said […] [Read More]

As the auto industry makes more advancements toward producing cars that can drive themselves, you would think consumers would support the concept more as they learn more about the technologies and how they can benefit their lives. “That’s only true if everything goes to plan,” said Ryan Robinson, automotive research leader for Deloitte. “So we’re […] [Read More]

It’s the activity certain customers dread and dealerships sometimes can struggle to handle appropriately without possibly upsetting the potential buyer who could move on to a competitor. MAX Digital recently launched MAX My Trade, a guided experience that’s designed to improve the trade-in process for dealership teams and their customers. Typically conducted on an iPad, […] [Read More]

All automakers are manufacturing vehicles that consumers like, said J.D. Power vice president of global automotive Dave Sargent. “But some of them are doing it at a higher level than others,” Sargent said in a news release. Porsche, Ram, and Ford are among the automakers doing the best job of reaching those high levels, according […] [Read More]