Consumers appear to have a notable desire to purchase a vehicle amid the upcoming holiday shopping season. Their sureness that a finance company will underwrite the contract so they can take delivery doesn’t appear to be on the same level. The latest Capital One Auto Navigator survey reveals only 26% of respondents feel very confident […] [Read More]

Carvana, the online used-car buying and selling platform launched in 2012 “to change the way people buy cars” is making good on that lofty promise if its third-quarter 2019 performance is an indicator. In his third-quarter earnings conference call with investors, co-founder, president, and chief executive officer Ernie Garcia III reiterated that promise. “Third quarter […] [Read More]

A familiar name has once again topped U.S. News & World Report’s CPO brand rankings. And it also continues a win streak on the pre-owned awards circuit. U.S. News Best Cars has named its Best Certified Pre-Owned Program award winner for 2020, and taking top honors for the fourth year is Lexus. (U.S. News Best […] [Read More]

Canadian Black Book vice president of research and analytics Brian Murphy summed up the latest reading of the CBB Retained Value Index with six words. “What goes up, must come down,” Murphy said in a news release sent to Auto Remarketing Canada this week. Coming off a record high established in September, the seven-month winning […] [Read More]

Certified pre-owned programs offer a great opportunity to increase your gross. However, the word certified means different things to different people, which creates confusion for customers and challenges for dealerships. What does a customer really want when they’re looking to buy certified, and how can you make your certified vehicles stand out? Through our research, Driving Insights […] [Read More]

Dealerships that use Textmaxx Pro now have additional capabilities with a particular DMS. The national text message communication platform recently integrated its services with Commercial Software (ComSoft), a dealership management and marketing software solution company based in Raleigh, N.C. Officials highlighted Textmaxx Pro’s state-of-the-art business-to-business and business-to-consumer communication services will be directly available through the […] [Read More]

Another large dealer body is ramping up its efforts to address the industry-wide need for qualified service technicians. As part of National Apprenticeship Week, Byrider announced its service technician apprenticeship program received registration by the U.S. Department of Labor. The company underwent a rigorous process that took over five months to complete, in partnership with […] [Read More]

While a bit higher than the year-ago reading, the latest auto-finance default rate included among the S&P/Experian Consumer Credit Default Indices is on par with what the metric has been in October multiple times during the past five years. This week, S&P Dow Jones Indices and Experian released its data through October and reported the […] [Read More]

Adjusted third-quarter 2019 earnings results from Group 1 Automotive reflected an after-tax cost of approximately $9 million associated with Tropical Storm Imelda. Many of the company’s employees “had their lives devastated” as a result of the severe flooding, said Group 1 president and chief executive officer Earl Hesterberg during the company’s earnings call on Oct. […] [Read More]

Attention, Canadian auto auctions: Auto Remarketing Canada is putting together an “Auction Life” photo spread for our next print issue.  If your auction or auction group would like to participate, submit photos via email to senior editor Joe Overby at joverby@autoremarketing.com no later than close of business on Friday, Nov. 29. If you are sending large or multiple pictures, a zip […] [Read More]