A year ago, Cars Commerce, best known for its Cars.com retail platform, took a big step into the wholesale sector by acquiring dealer-to-dealer digital auction Dealer Club, a deal CEO Alex Vetter said “closes the loop” between the retail and wholesale worlds through its technology. In this episode of the Auto Remarketing Podcast, Cars Commerce’s […] [Read More]

The epiphany that launched Ed Napleton Automotive Group’s customer experience program came during the company’s 2023 annual review meeting in Palm Springs, Calif. It was there that newly installed national CX director Eduardo Rodriguez saw a demonstration of Reputation’s customer journey tool, with its color-coded visual display, and he instantly knew he’d found what he […] [Read More]

Canadian used-vehicle wholesale values took a tumble last month — and it was a long time coming. Canadian Black Book’s Used Vehicle Retention Index for December dropped 2.8 points, from 135.9 in November to 133.1, the most precipitous month-to-month fall since a three-point decrease to 140.3 in April 2024. Year-over-year, the index was down 1.9%. […] [Read More]

OpenRoad Auto’s charitable arm is flexing its muscle. After awarding $625,000 in grants last year, OpenRoad Foundation is going even bigger in its 2026 Community Giving Program, committing to $750,000 in total community grants to support charitable organizations and grassroots initiatives in British Columbia and Ontario. As part of the campaign, the foundation said it […] [Read More]

It’s a new year, and for gearheads across the country, that means one thing: Daytona is near. And for Carvana, that means having Jimmie Johnson’s No. 84 Toyota Camry XSE looking sharp for the NASCAR Cup Series season-opening Daytona 500, coming up Feb. 15. Johnson, a seven-time NASCAR Cup Series champion and owner of LEGACY […] [Read More]

The newest installment of Market Insights from Black Book covered the week when the calendar rolled from 2025 to 2026, as auctions, consignors, dealers, transporters and other service providers began to deploy plans for tax season. Black Book reported that during that timeframe, wholesale prices softened by 0.38%, the auction conversion rate held at 59%, […] [Read More]

In September, Cox Automotive said it would be uniting its Fleet Services and FleetNet America units into a single brand. That brand now has a name: Cox Fleet. Announcing its launch Wednesday, the company said the new unit aims to “set a higher standard for uptime — aiming to keep vehicles moving, businesses running, and […] [Read More]

RPM Freight Systems, backed by private equity firms Trive Capital and Bluejay Capital, has acquired Dealers Choice Auto Transport, a provider of premium VIP and luxury vehicle transportation services, the companies announced. In a news release, RPM, an international non-asset-based logistics and supply chain company, said the strategic move is designed to bridge the gap […] [Read More]

Whom do you trust? For consumers about to spend a large amount of money to purchase a vehicle, it’s a vital one. Which, in turn, makes it just as important for car dealers. The answer, according to the latest research from Deloitte, is the dealership at which the consumer goes for vehicle service. Deloitte’s 2026 […] [Read More]

Primeritus Financial Services reinforced its human capital before 2025 closed. The provider of recovery, skip-tracing and remarketing services to the finance community hired Jeremy Hester to be part of its strategic sales team as senior national strategic sales executive. The company said Hester’s day-to-day tasks will include interacting with major auto-finance clients, supporting Primeritus’ customer […] [Read More]