ACA International questioned a proposal to regulate telephone communications from the U.S. House Energy and Commerce Committee chairman based on the assertion it could do more harm than good. The organization that brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates explained the potential House legislation would sweep illegal robocalls […] [Read More]

Experian sees the productivity enjoyed by OneMain Financial as an example of what the Experian Ascend Technology Platform can do for auto finance companies and other firms involved in financial services. Experian said that today’s successful businesses rely on the latest market intelligence and the most up-to-date consumer insights. Since launching less than 18 months […] [Read More]

The planned spin-off of the Insurance Auto Auctions business from KAR Auction Services reached what KAR’s chief executive called “an important milestone” this week. The Internal Revenue Service provided KAR a favorable private letter ruling regarding the tax-free status of the IAA spin-off, KAR said in a news release Monday. “This favorable tax ruling is […] [Read More]

A 2018 independent vAuto research study found that dealers make 22 trades per month on average. But 17.7 percent of those trades are a loss, according to dealer self-reported data.  vAuto, which is part of Cox Automotive, said that new functionality from its Conquest platform helps dealers make informed decisions on every inbound trade. New […] [Read More]

Each year, Training magazine publishes a Training Top 125 list, assessing companies’ work in areas such as how closely training and development efforts are linked to business goals and objectives. For its 2019 list, the magazine recognized Sonic Automotive, placing it sixth out of 125 organizations. Sonic Automotive has now placed in the awards program’s […] [Read More]

In 2017, Carvana opened in its first California market, which the used vehicle e-commerce platform’s founder and chief executive officer Ernie Garcia called, “a significant milestone in our coast-to-coast growth.” On Tuesday, Carvana announced the launching of three new California markets: Stockton, Modesto and Vallejo. “To now bring the new way to buy a car to […] [Read More]

At the recent NADA Show 2019, I spoke to several dealers about their 2019 used-car strategies, and that story was published in Auto Remarketing. Included in that article were comments from used-car expert Tommy Gibbs of Tommy Gibbs & Associates, who shared some pre-show highlights of this then-upcoming used-car workshop. For this article, I interviewed […] [Read More]

Black Book highlighted activity in the lanes and dealership showrooms is on the upswing as the spring market continues to blossom. This week’s Market Insights report detailed not only the latest price movements, but also anecdotes from Black Book’s representatives at sales nationwide that indicated dealers are in need of inventory because of upticks in buyer […] [Read More]

Editor's note: This updated report contains analysis from Cox Automotive, Edmunds, KAR Auction Services and the National Automobile Dealers Association. New-vehicle prices and financing costs approaching a 10-year high are making the task of delivering new models more of a challenge for franchised dealerships. And experts now are wondering when automakers might turn up the incentive […] [Read More]

More tools to help members of the National Independent Automobile Dealers Association arrived last week. Auction123, powered by ARI Network Services and a provider of responsive website software, inventory management and automated inventory listings solutions, joined with the association as NIADA’s latest National Member Benefit partner. Officials highlighted Auction123’s websites follow Google’s recommendation to support […] [Read More]