Not only does transaction data show what brands CarMax buyers are most loyal to, a look into their individual buying patterns shows that most customers aren’t very loyal to their car brands at all.  Despite finding that Lexus, followed by Mercedes-Benz and then Ford, have the most loyal drivers among its customers, CarMax found that […] [Read More]

Cox Automotive Canada’s most recent Drive Away Hunger food drive has ended with a total of 7,141 pounds of food collected for community food banks who will be feeding children and families throughout the summer. Helping to keep shelves at Canadian food banks stocked for families and individuals who suffer from food insecurity this time […] [Read More]

June marked the first time in five months that there was a dip in the Canadian Black Book Wholesale Used Vehicle Retention Index. But take that with a grain of salt. It was a relatively modest month-over-month decline (0.4 percent), and the index is still strong, and vehicles are retaining values as well as they […] [Read More]

Among the finalists named in this year’s Ernst & Young Pacific Entrepreneur Of the Year Awards program is OpenRoad Auto Group chief executive officer Christian Chia, the company announced Monday. Chia is being recognized in the business-to-consumer category for his leadership in business innovation and entrepreneurial guidance that has maintained the rapid growth of OpenRoad Auto Group since […] [Read More]

In April, Amazon made a move to allow owners of certain General Motors and Volvo vehicles to have packages delivered inside their vehicles. Its move Wednesday could deliver ready-to-buy shoppers to Hyundai dealership lots. Hyundai has launched a digital showroom on Amazon.com that lets consumers check out pricing and reviews, set up test drives, view […] [Read More]

Along with the heat, July has brought with it plenty of attractive CPO vehicle incentive offerings that summer car shoppers can take advantage of through the end of the month. Autotrader has released its latest list of top CPO deals that used-car buyers can check out in July. This month’s list includes Nissan's CPO program, which has […] [Read More]

Over the years, repossession and skip-tracing services have come to be viewed somewhat as commodities by many in the lending community. As such, outside of compliance, the primary focus around the management of these services has been cost. After all, since these services are available through multiple providers, why pay more than what the low-cost provider […] [Read More]

In talking with dealers, Autotrader general manager Jessica Stafford sometimes gets this question: does digital retailing put dealers in danger of losing control of the car-buying process? “And the answer is, no. It’s actually not this battle for control any more. It’s just enablement and access to information,” Stafford said in a phone interview last […] [Read More]

Dealers Auto Auction Group has a long history of giving back to the community as DAAG supports many local charities throughout the course of the year. Collectively, the group’s recent efforts have led to more than $122,000 being awarded to a wide array of organizations. DAA of Huntsville just celebrated its 14th anniversary sale with […] [Read More]

Dent Wizard International has gained two auto service brands from Image Auto, a New York-based auto reconditioning and wheel repair services provider it recently acquired. Dent Wizard announced on Wednesday that it has acquired Image Auto’s mobile reconditioning services brand, as well as its full-service mobile wheel refinishing and custom coatings shop, Rim Doctor. “I’m super excited […] [Read More]