As a master impressionist and a man of many characters from his “Saturday Night Live” days and beyond, Dana Carvey, one of the keynote speakers at NADA Show 2019, has had to wear many hats, so to speak. So too does the franchised car dealer. Just as Carvey’s repertoire has ranged from characters like “Garth […] [Read More]

When the 2019 leadership of the National Automobile Dealers Association was announced in October, incoming chairman Charlie Gilchrist said in a news release that dealers “are facing many challenges, but we will also have many opportunities as we journey throughout the year.” Topping that list of challenges, Gilchrist said in an emailed Q&A with Auto […] [Read More]

Last year, 53.7 percent of customers returned to market to purchase or lease another new vehicle from the same make they already owned. Also, converting a customer from used to new can have an impact on loyalty rates. More than 29 percent of used-vehicle owners who returned to market for a new vehicle during the […] [Read More]

In this episode recorded at Used Car Week in late 2018, Nick Peluso of Cox Automotive is back to talk about the changes on the selling side of remarketing cars, concierge service in off-site wholesale selling and how Manheim aims to provide a "future-proof digital marketplace."  The podcast discussion can be found below. Download and subscribe […] [Read More]

A new company is promising to “turn the traditional ridesharing business model on its head,” concentrating on factors such as safety and hospitality, along with passengers’ “in-car experience.” The company, Alto, enters the on-demand rideshare market with $14.5 million from two rounds of funding and has several investment partners, but the new company wants those […] [Read More]

Dealerships now are joining the effort already in motion by banks, finance companies and regulators to help furloughed federal workers. On Friday, the Washington Area New Automobile Dealers Association (WANADA) announced that franchised dealers in the greater Washington, D.C., area have begun offering a special assistance program to all federal government employees affected by the […] [Read More]

Reviver Auto recently received good news for drivers in the Motor City and elsewhere in the Great Lake State who are interested in using digital license plates. The company noted on Thursday that the Michigan legislature has passed a bill (Public Act 656 of 2018) enabling digital license plate technology in the state.  Reviver Auto […] [Read More]

It’s a potential clash that can lead to frustration for both potential buyers and dealerships — haggling over what a trade might be worth. According to a recent survey conducted by Black Book, consumers believe a vehicle trade-in quote that’s far from expectations remains the second-most likely reason to kill a deal. Editors acknowledged the […] [Read More]

An executive from another provider of vehicle service contracts, who also spent several years running franchised dealerships, now is with AUL Corp. AUL president and chief executive officer Jimmy Atkinson on Thursday appointed automotive veteran Paul McCarthy to the position of vice president of national sales. The company highlighted McCarthy brings more than two decades […] [Read More]

The Hudson Cook team has been in writing mode, and the results are its latest resource to help dealerships and finance office professionals. CounselorLibrary.com, the publisher of multiple products and resources for the consumer financial services and privacy industries, on Thursday announced that it has updated its popular CARLAW F&I Legal Desk Book. Winner of […] [Read More]