Reynolds and Reynolds enhanced its relationship with the Penske Automotive Group this week. The two companies announced they extended their exclusive agreement for Reynolds to provide the Reynolds Retail Management System to all Penske franchised dealerships in the U.S. and Puerto Rico. Under the new agreement, Penske intends to integrate electronic document management to improve […] [Read More]

Operators can get some treats ahead of Halloween as the biggest buy-here, pay-here specific event of the year is headed back to Las Vegas. The NABD Buy-Here, Pay-Here Subprime Conference, powered by the National Independent Automobile Dealers Association, is set for Oct. 8-10 at the MGM Grand in Las Vegas, offering the industry’s best BHPH-specific […] [Read More]

Now dealerships can help their customers get a “lift” from Lyft when they’re catering to their needs within the service drive. RedCap Technologies, a Solera Holdings company and innovators of frictionless customer experiences that can enable OEMs and dealers to provide simple, easy and convenient means for consumers to service their vehicle, has partnered with […] [Read More]

The challenges of working with customers who might not be fluent in English has cost a New York franchised dealership nearly $500,000. New York attorney general Barbara Underwood recently announced a settlement requiring Bay Ridge Honda of Brooklyn to reform its business practices and pay more than $423,000 in restitution and penalties, after the office […] [Read More]

Cherokee Media Group president Bill Zadeits is back on the mics for this one, interviewing Joe Neiman and George Chamoun of ACV Auctions during NADA Show 2018 in March. They talk about the capital growth at ACV, how the idea for the online auction company started and more. To see how much the company has grown […] [Read More]

In this episode, recorded at NADA Show 2018 in March, senior editor Joe Overby sits down with Chris Basso of Carfax to talk about the 57 million cars with open recalls. They chat about how the company is working with dealers to help consumers get those cars fixed, Carfax's new partnerships this year and more. The full discussion […] [Read More]

Camacho Auto Sales, an independent auto dealership with three used car operations serving the Palmdale and Lancaster, Calif., markets outside Los Angeles, reconditions 220 vehicles a month to keep its lots filled with fresh inventory that sells faster. Camacho’s used car superstore at the Palmdale Auto Mall does reconditioning for the operation. Vehicles sent out […] [Read More]

With half of 2018 already in the books, here’s a rundown of how certified pre-owned vehicle sales fared in the opening six months of the year, based on reports from individual brands and automakers. Starting with Toyota, its 3,445 certified sales in June were up from 3,007 last June. Six-month totals are at 18,079 units, […] [Read More]

As typical as fans running on high speed above the auction lanes this time of year, Black Book is seeing that the wholesale market currently is demonstrating expected seasonal depreciation trends with car prices falling slightly more than trucks, SUVs and CUVs. “Depreciation rates have remained consistent during the last four weeks for both car […] [Read More]

Approvals for vehicle-lease transfers continue to remain on a steady track. On Wednesday, Swapalease.com reported that vehicle lease credit applicants registered a 68.4-percent approval rate in June, up slightly from the 67.9-percent mark registered in May. Even though lease origination activity at dealerships has been down slightly in 2018, site officials have noticed lease takeover activity […] [Read More]