There’s a new solution available for handling missed phone calls at the dealership that makes reviewing voicemail messages an easy task that can be done just about anywhere. Car Wars has introduced its new Voicemail Transcription product powered by IBM Watson that provides a detailed outline of calls from customers who weren't able to speak with dealership […] [Read More]

The National Auto Auction Association has seen four states that are reclassifying vehicles that previously have been given a clean title as a salvage unit. As of Aug. 8, NAAA said the locations now following this protocol include Nevada, Ohio, Virginia and Wyoming. The association explained that upon transfer of ownership, some jurisdictions have begun […] [Read More]

While the auto finance industry certainly is taking steps to reduce its exposure, the latest analysis from LexisNexis Risk Solutions showed how much rampant fraud still is happening in the greater retail sector. In fact, findings from its comprehensive "2018 True Cost of Fraud" report indicated fraud is escalating at an “unprecedented” pace within industry […] [Read More]

Volkswagen dealers across the country can now access a newly certified sales intelligence platform that's fitted with phone call tracking technology to provide dealerships with actionable sales data. Volkswagen Dealer Digital recently announced that it has selected the Foureyes patented technology from Adpearance as a certified solution for VW dealers. This new agreement allows dealers already employing Adpearance technology to […] [Read More]

A ServNet Auction Group member located in the heart of the Midwest is making sure its standing within the wholesale community remains strong as leadership changes unfold. According to a news release delivered to Auto Remarketing on Friday, Missouri Auto Auction owners Gregg and Dagmar Boswell have announced a change in the management and ownership […] [Read More]

Perhaps at least for a trio of nameplates, consumers are finding more attractive vehicle lease options via Swapalease.com than what franchised dealerships are presenting from captive finance companies. According to its second quarter report, Swapalease.com indicated search traffic for three OEMs that book a significant volume of leases — Mercedes-Benz, Volkswagen and Toyota — jumped […] [Read More]

A Chicagoland startup is looking to deliver many of the amenities and processes that happen at a dealership but as a platform so consumers can facilitate private sales. Peer-to-peer marketplace provider Swap Motors this week opened its first Swap Center, a place designed to give consumers a safe location to independently manage all aspects of […] [Read More]

During auction sales where thousands of vehicles are presented on multiple auction blocks, buyers are benefiting from receiving text message notifications that alert them prior to a vehicle they’re interested in coming up for sale. With Manheim’s Lane Alert service, buyers can maximize profits and ensure that they can bid on specific units without having to use their time […] [Read More]

Nine Hudson Cook attorneys were recently selected for inclusion in the 2019 edition of The Best Lawyers in America, up from five recognized a year ago. Attorneys named to The Best Lawyers in America were recognized by their peers in the legal industry for their professional excellence in 145 practice areas. For the 2019 edition […] [Read More]

Millennium Capital and Recovery Corp. sees its latest partnership as the combination of “intelligent automation and human ingenuity.” The provider of nationwide recovery management and related services as well as the lead sponsor of Repo Con at Used Car Week announced it recently formed a strategic partnership with VendorRisk, a leading procurement and vendor management […] [Read More]