Recent technology-based acquisitions and its platform of connected used-car solutions will help Cars.com grow its dealer customer base and its overall business, the company’s executives predicted during its most recent earnings call. “We’ve made significant progress to bring new and innovative products to market in the past year, culminating in our most recent acquisition of DealerClub,” a reputation-based, dealer-to-dealer digital wholesale marketplace, said CEO Alex Vetter. The acquisition positions Cars.com to enter a $10 billion wholesale market “with ... [Read More]

Tax season is in full swing, with consumers having about a month remaining to file their federal and state returns. And according to a TransUnion analysis, tax refund theft is an annual concern, with this year including an elevated risk. Researchers found that in 2024 there were 970 data breaches in which fraudsters obtained the […] [Read More]

NETSOL Technologies last week announced the launch of Transcend AI Labs that’s designed to empower automotive and equipment OEMs, dealerships and financiers with artificial intelligence-driven innovation, automation and consulting services for a competitive edge. Transcend AI Labs is focused on product enhancements and AI consulting services. The global business services and asset finance solutions provider […] [Read More]

Vroom settled charges with the Federal Trade Commission in July that the former online used-car retailer failed to follow the Mail, Internet, and Telephone Order Rule, the Pre-Sale Availability Rule, and the Used Car Rule. Last week, the FTC said it is now sending more than $934,000 in refunds to consumers who were harmed by […] [Read More]

Looking for an affordable used car? You might want to go electric. The latest research from iSeeCars shows used EV prices fell 15.1% over the past year, while the cost of gasoline and hybrid vehicles dropped just 0.5%. The analysis of 1.9 million used cars sold from February 2024 to February 2025 found the average […] [Read More]

Dealership service department customer satisfaction was strong in 2024 — though a bit less so for owners of electric and plug-in hybrid vehicles. While J.D. Power’s 2025 U.S. Customer Service Index Study found overall satisfaction with dealer service rose for the second consecutive year, up 12 points to 878 on a 1,000-point scale for premium […] [Read More]

As part of its inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. The honorees in the first-ever Automotive Intelligence Awards: Industry Analysts will be recognized in the April edition of the Auto Fin […] [Read More]

Exeter Finance recently announced its 2024 Auction eXcellence Awards, honoring seven operations. The recipients included: Division I: United Auto Exchange Division II: Oklahoma Auto Exchange Division III: ADESA Salt Lake Exeter Most Improved (EMI):  All Valley Dealer Auto Auction Play of the Year: EBlock Houston Continued eXcellence: Carolina Auto Auction MVP: America’s St. Louis “It […] [Read More]

It’s been about seven months since Obra Capital acquired Arra Finance, so the indirect subprime auto finance company shared an update this week about how it’s going. Arra Finance said it’s made “significant progress” in successfully relaunching and leveraging its scalable originations system, proprietary scorecard and data warehouse to provide access to finance solutions and […] [Read More]

Carleton reinforced its executive team this week, hiring Tim Yalich as vice president of business development. In this role, the provider of compliant financial calculations and lending document generation software said Yalich will be responsible for driving strategic growth initiatives across Carleton’s integrated financial solutions that feature the CarletonCalcs suite of payment calculation and compliance […] [Read More]