Carvana is opening a car-vending machine in Raleigh, N.C., on Wednesday, its first on the East Coast and sixth overall. The five-story glass facility holds 18 cars and arrives less than two years after the online retailer began free delivery in the North Carolina capital. Carvana’s other vending machines are in Austin, Texas, Dallas, Houston, […] [Read More]

While the exchange rate climbed, Canada’s used-car prices moved downward in the first full month of summer. That’s according to RVI Group, whose Market Update for August indicated that the RVI Used Vehicle Price Index (Real) dipped 0.1 percent month-over-month in July and declined 0.3-percent year-over-year. Nominally, there was a 1.1-percent decline in used-car prices […] [Read More]

With now Tropical Storm Harvey taking at aim at Louisiana and other locations inland after dumping 49 inches of rain near Houston, experts from Cox Automotive and Edmunds are looking to project how much this natural disaster is going to impact vehicle sales. Meanwhile, the National Independent Automobile Dealers Association is organizing a fundraising effort […] [Read More]

I suspect most of us would like to throw a wrench at the next person who talks about needing to “think outside the box,” so I’m not going to be that person. However, at the risk of dodging airborne tools, I would like to talk about the need for dealers to “think outside the vertical” […] [Read More]

Donlen has released FleetWeb Intelligence Visualization Suite, its latest solution in fleet performance management. The tool can show intuitive charts and graphs that are designed to help fleet professionals improve productivity and reduce spending. With the new solution, a fleet professional can quickly view important trends that impact their fleet and identify a fleet’s challenges, […] [Read More]

Along with the perspective of an auction owner from the West Coast, the latest Black Book Market Insights report took a look at comparing the weekly retention strength of cars and trucks dating back to the beginning of the year. Editors found that cars have started to see larger depreciation since late spring after a […] [Read More]

While foreign-made vehicles continue to have the highest driver satisfaction, customer satisfaction with American vehicles remains strained, according to the American Customer Satisfaction Index (ACSI). “Overall, the gap between international and domestic manufacturers has widened because of the downturn for U.S. cars,” ACSI said in a news release announcing the findings of its ACSI Automobile […] [Read More]

DealerSocket has a new president and chief executive officer. Sejal Pietrzak takes over for Jonathan Ord, the co-founder of the company who has been its CEO for 16 years. Ord remains a strategic investor and board member. Pietrzak had spent the past 12 years at ACTIVE Network, a provider of intelligence solutions, where her most […] [Read More]

A day after Kerrigan Advisors shared its latest report about dealership buy/sell activity, Haig Partners released its own analysis on this topic on Tuesday, explaining how action ramped up in the second quarter after getting a bit of a slow start at the beginning of the year. The Haig Report indicated the number of dealerships […] [Read More]

Contact At Once! announced Monday that the United States Patent and Trademark Office recently issued it a patent for a system designed to analyze messages and initiate communication sessions for clients. The new patent was developed to enhance the service that Contact At Once! customers are able to provide consumers who wish to communicate with businesses via […] [Read More]