J.D. Power chief executive officer and president Finbarr O’Neill will retire in March, the company announced Wednesday. In a news release, the company said O’Neill will stay on during the transition process when the new CEO takes the helm. Following that transition, he will be a senior adviser for J.D. Power. O’Neill has been with J.D. […] [Read More]

NIADA announced Tuesday that Spireon will contribute $100,000 to the NIADA Foundation's Disaster Relief Fund to help members of the automotive community recover from hurricanes Harvey and Irma. The association said Spireon chose to give to the NIADA Foundation Disaster Relief Fund because it was the quickest way to contribute to the customers and the […] [Read More]

Albuquerque is Carvana’s latest new market, the company announced Wednesday. Residents within 100 miles of the Albuquerque metro area can now shop the company’s around 7,000 vehicles online and get their car delivered, free as soon as the next day. “As the largest metro area in the state, Albuquerque gives us a great population to […] [Read More]

Experian Automotive reported that credit unions held a 20.3-percent market share of all auto financing during the second quarter, up from 18.7 percent a year earlier. GrooveCar is looking to help credit unions boost the figure even more during this quarter through what the company is calling its Ultimate Year-End Auto Sales Event. Beginning on Oct. 20 […] [Read More]

This week, F&I Express welcomed Crystal Fusion Technologies to its network of aftermarket providers, which now total more than 140 companies. Crystal Fusion manufactures Ultra-Hydrophobic coatings for windshields to enhance visibility in bad weather and strengthen the glass. Crystal Fusion also offers a windshield warranty and a unique retention program that has been successfully implemented […] [Read More]

TRADER Corp. announced Tuesday a new partnership with Dealer Drive to bring the Australian-based technology company’s app-based digital test drive tracking and analytics solution to dealers across Canada. The solution has been added to TRADER’s existing roster of efficiency and conversion solutions and is now being rolled out to its customer base, according to the […] [Read More]

To understand the change in the way today’s consumers interact with the auto industry, look no further than the moves made by two major automakers  on Tuesday. Porsche Cars North America is teaming up with Clutch Technologies to pilot a sports car and SUV subscription program in Atlanta. On the other side of the country, […] [Read More]

In a world driven by e-commerce, where human interaction is often a final component of the customer experience for car buyers, close attention to the application of artificial intelligence technology is crucial to dealers remaining competitive online. Today’s consumers want simple, but mostly non-intrusive transactions. Just 8 percent of consumers prefer that dealers contact them […] [Read More]

A day after officially changing its name, dealership lead provider AutoWeb — formerly Autobytel —  on Tuesday entered into a license agreement with DealerX Partners,a provider of data-driven marketing products for car dealerships and OEMs. Under the terms of the agreement, AutoWeb will receive a perpetual license to access and use DealerX’s proprietary platform and […] [Read More]

Tesla has ramped up its used-car sales this year, and based on discussion in its latest quarterly earning filing with the Securities and Exchange Commission, it is expected to continue emphasizing this area of its business. But are consumers ready to go used with these electric vehicles? That’s a tough question, and one that Kelley Blue […] [Read More]