Consumers’ loyalty to midsize sedans is currently strong and shopper interest across all luxury SUV/CUV segments is up 2 percent from April, according to Jumpstart Automotive Media’s latest shopper interest data report. Interest in midsize sedans across Jumpstart’s portfolio of sites is up for the second consecutive month, rising by 4 percent during April and May. […] [Read More]

Kia Motors America leadership understood that the automaker surprised the industry last year when it topped the J.D. Power U.S. Initial Quality Study (IQS). As the 2017 study showed new-vehicle quality is at its highest level ever — improving 8 percent from a year ago — Kia celebrated again on Wednesday by taking the title […] [Read More]

The bucket of used vehicles reaching the retail market these days is of the later-model, higher-quality sort, and many are set up with tech amenities that aren’t too far off from the perks found in new cars. That’s driving many car shoppers to choose pre-owned, says Alex Klein, who is vice president of data science […] [Read More]

ACA International, the Association of Credit and Collection Professionals, recently released a white paper that examines how the Telephone Consumer Protection Act’s (TCPA) “antiquated” understanding of technology results in some consumers receiving a disproportionate number of telephone calls while others are almost entirely excluded from receiving legitimate business communications. The paper, titled “Unintended Consequences of an […] [Read More]

Carvana has expanded into Oklahoma City, the online used-vehicle retail platform's 30th market. “With the largest metropolitan area in Oklahoma and a growing local eCommerce landscape, we’re proud to reach our 30th market milestone in Oklahoma City,” Carvana founder and chief executive officer Ernie Garcia said in a news release. After completing the online purchase […] [Read More]

Here’s a change of pace: An auto finance industry participant supporting an action by the Consumer Financial Protection Bureau. FactorTrust said that it backs the CFPB for examining findings that bring to light the plight of credit invisibles in their transition to establish credit. Earlier this month, CFPB released a study on the transition to […] [Read More]

Consumers involved in an auto finance regulatory matter more than two years old will soon begin to receive refund checks from the Federal Trade Commission for an average amount of $380. The FTC said it is mailing 288 checks totaling more than $109,000 to people who paid an up-front fee to Regency Financial Services, which the […] [Read More]

CDK Global recently announced that Amy Byrne has joined the company as executive vice president and chief human resources officer. Byrne’s nearly 25-year background includes experience leading large global human resource teams across talent, compensation and benefits, diversity, labor relations and organizational engagement. Supporting a region of $4.5 billion in revenues and more than 17,000 employees in […] [Read More]

In celebration of its new headquarters in Long Island’s Village of North Hills, Dealertrack was set to hold a ribbon-cutting ceremony on Wednesday afternoon for the project’s team members and contributors with state and local officials. The 10-acre LEED-specified headquarters with a 230,000-square-foot facility is set to be home to roughly 600 team members early next month. […] [Read More]

While various wholesale channels are an efficient way to remarket large volumes of end-of-cycle inventory, retail remarketing generates significantly higher proceeds and is playing an increasingly important role in remarketers’ portfolios. But how do fleet management companies and other commercial consigners that utilize retail remarketing decide what vehicles in their portfolio to retail versus wholesale? […] [Read More]