Reconditioning technology provider Dent Wizard International announced on Monday it recently moved its F&I division and customer service and claims management team to a new call center at a facility located one mile from the company’s headquarters in St. Louis.  Dent Wizard said the move is in response to continued growth of its F&I business. […] [Read More]

DealersLink announced it will unveil its new retail consumer site, MotorCloud.com, at the NADA Convention & Expo in New Orleans later this week. DealersLink Black Ops Dev Team began constructing MotorCloud over three years ago, and it will be available to DealersLink members this summer. “DealersLink was built on innovations that bring value to dealers,” said […] [Read More]

Trade-in lead application provider eAutoAppraise announced on Tuesday its platform has integrated with Dealer eProcess websites and vehicle details pages, following a partnership between the two this month.  “Our alliance will allow dealers to rest assured their customers are receiving fair and accurate evaluations on their trade-in vehicles with no disconnects in functionality, communication, or […] [Read More]

Back in November, TransUnion projected a marginal increase of non-mortgage debt levels held by Canadians to $21,747 by the end of 2017. And with an improved economic outlook, analysts predicted that reading — which includes vehicle installment contracts held by Canadian consumers — may reach $22,000 by the end of 2018. Auto Remarketing Canada circled […] [Read More]

 After climbing an average of 5 percent in the first quarters of the previous two years, used-car prices showed just 1-percent sequential growth in Q1 of 2016 — an “unusually low” amount, according to J.D. Power Valuation Services. The December-to-March change this time around? Expect something right down the middle. The company’s latest Guidelines report […] [Read More]

Digital marketing, sales and service solution provider ChannelNet announced on Monday that it has named a new vice president of dealer sales and service for the U.S. and Canada who will lead the company’s new direct-to-the-dealer customer retention product. Chosen for the position is K.C. Loughlin, who was most recently the director of sales for […] [Read More]

One of the Blue Oval’s shining stars in turning certified pre-owned metal, as well as used vehicles in general, now is one of the first stores to be involved in a new way for customers to purchase or finance a new Ford vehicle in minutes — right from a dealership website from anywhere, on any […] [Read More]

In the dealer group’s third-quarter earnings call, AutoNation chief executive Mike Jackson addressed not only how AutoNation is going to procure inventory to fill its AutoNation USA standalone used-car store locations, the dealer group boss also touched on why the company is delving deeper into the auction business. First, AutoNation explained how it will find […] [Read More]

Autotrader recently named its "Must-Shop CPO Cars," a list of the 10 top luxury and 10 non-luxury certified pre-owned vehicles shoppers should consider if looking to purchase a CPO this year. Autotrader said nearly one in four car shoppers are considering purchasing a CPO vehicle, according to its 2016 CPO study. "With a certified pre-owned […] [Read More]

While the American Financial Services Association firmly is entrenched within the Capitol Beltway in Washington, D.C., the organization strives to represent the entire industry, not just a select group of players. AFSA president and chief executive officer Chris Stinebert reinforced that reasoning when describing the AFSA Vehicle Finance Board. Stinebert said that board “features a […] [Read More]