AutoPoint has announced a marketing solution called Sales Journey. The company said Sales Journey addresses the challenge of attracting new customers and retaining existing customers as they prepare to buy or lease a new vehicle in a competitive dealer market. Its predictive targeting methods allow dealers to gain a marketing advantage at critical early stages […] [Read More]

BSC America has named Paul Weekes as the transportation manager of its Bel Air Auto Auction. Before his time with BSC, Weekes was branch manager at Insurance Auto Auction in Baltimore, spending eight years with IAA.  He worked at Bel Air Auto Auction from 2001 to 2004.  “Paul comes to us with over 20 years […] [Read More]

On Monday, Mercedes-Benz Financial Services USA announced key appointments to its executive leadership team in support of the captive’s business priorities and growth strategies to help dealership throughout the U.S. and Canada. Both appointments are effective immediately. The finance company said Rodolfo Dominguez has been appointed vice president of business transformation and chief digital officer. […] [Read More]

Fiserv recently launched a multi-tier implementation model for its auto loan origination system (LOS) and automotive account servicing solutions to help new entrants expand into auto financing and growing companies improve their efficiencies. According to credit bureaus, an estimated 114 million new contracts and leases are expected during the next three years, and auto loans […] [Read More]

Janet Barnard, president of Cox Automotive Inventory Solutions, received the 2016 Leadership Character Award in the CEO/President/Managing Partner — Large Company category. The company said Barnard was recognized for her integrity; her commitment to treating clients, suppliers, co-workers and others with respect; and for maintaining a culture in which everyone takes responsibility for achieving results […] [Read More]

Cox Automotive announced Friday it has appointed Joe George senior vice president of Manheim Vehicle Solutions, replacing Shane O’Dell, who recently was named president of Cox Automotive Financial Services. George will move into the position on Oct. 17 and report to Janet Barnard, president of Cox Automotive Inventory Solutions. “Joe is a proven leader with […] [Read More]

Whether looking from the dealer perspective of used-vehicle prices for units running down the lanes or movements in depreciation that finance companies might consider, neither Manheim nor Black Book spotted dramatic shifts when analyzing their respective September data. First, Manheim determined wholesale used-vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) remained unchanged between August […] [Read More]

The way dealers used to work with car shoppers often made the latter feel prodded and herded like cattle, says DealerSocket chief executive officer Jonathan Ord. Speaking at his company’s User Summit in Texas (and using regionally apt metaphors), Ord recommended dealers let consumers steer the purchase method decision-making, whether that’s online, in-store or a […] [Read More]

Dealership software provider MAXDigital recently announced Patrick McMullen, previously the senior vice president of customer success, will now be the company’s senior vice president of strategy and innovation. MAXDigital explained McMullen will be traveling the country to deliver the company’s “Stop the Drop” message, which is geared to help dealers maintain gross profits and transform […] [Read More]

Lithia Motors completed its third dealership acquisition in less than a month by securing Audi Auto Gallery in Woodland Hills, Calif. The dealer group indicated on Thursday that the store will be relocated to Calabasas, Calif. and named Audi Calabasas, adding an additional $120 million in estimated annual revenues. In the middle of September, Lithia expanded its […] [Read More]