The Nissan brand has boosted its certified pre-owned sales this year by nearly 9 percent, according to Autodata Corp., moving 122,651 CPO units through eight months. And the past two (July and August) each broke all-time records. The luxury arm, Infiniti, has seen certified sales climb almost 17 percent, with year-to-date sales reaching 20,491 through […] [Read More]

Another action involving regulators leveraging the power of the Servicemembers Civil Relief Act (SCRA) surfaced on Thursday afternoon. The Justice Department announced that Wells Fargo Bank, doing business as Wells Fargo Dealer Services, has agreed to change its policies and pay more than $4.1 million to resolve allegations that it violated the SCRA by repossessing […] [Read More]

The wholesaling of vehicles certainly is a serious business at Manheim Fredericksburg. The facility registers 2,700 vehicles per week and hosts regular sales on Thursday mornings. But as serious as general manager Craig Amelung wants the staff of 243 full-time and part-time team members to take auction chores, the leader at Manheim Fredericksburg tries to […] [Read More]

After more than a year of dedicated development and collaboration with dealers, DealerSocket will officially release iDMS at the company’s User Summit next week in San Antonio. DealerSocket highlighted that iDMS marks the first of several upcoming product launches for the company’s full-scale, integrated technology platform tailored to independent and buy-here, pay-here dealers. “Our independent […] [Read More]

A free service from Automall Network is designed to let auto shoppers know whether they should take that deal or think twice. “Buying a new car is one of those love/hate tasks — fun to test drive, but not so much to negotiate the deal,” said Viraf Baliwalla, president of Automall Network. “There is a lot […] [Read More]

The Consumer Financial Protection Bureau made it official this week. As of the reading stemming from its September update, the bureau now has handled more than 1 million consumer complaints. "Since opening our doors in 2011, we have handled over 1 million complaints from consumers about their problems with financial products and services,” CFPB director […] [Read More]

Used-car prices were up year-over-year in August, but it’s not expected to continue. And while RVI Group predicts that used prices will be up 0.2 percent in 2017 relative to current levels, a meaningful drop in prices is expected to start in 2018. In its September Risk Outlook report, RVI predicted that a growing supply […] [Read More]

Keep an open door and be upfront. That’s crucial for management in communications at an auction. “Priority No. 1? I don't think anything is more important than communication both on a one-on-one and cross-departmental basis,” said Stephanie Gingras, general manager at Dealers Auto Auction of the Southwest. “Never has an employee not been able to […] [Read More]

When asked what sets Dealers Auto Auction of the Rockies apart as a great place to work, executive vice president Michele Noblitt said it’s all about: “Stability, a sense of community, a genuine caring attitude not only professionally but personally for our employees. Passion for growth.” The top priority for her as a manager is […] [Read More]

An increase in supply plus growing incentive activity will push used-car prices down 7.2 percent from current levels over the next three years, RVI Group said in its September Risk Outlook report. RVI’s lease supply index — a measure of off-lease vehicles in the market — rose 24.9 percent in August compared to the same […] [Read More]