IHS Markit recognized auto manufacturers and brands for loyalty leadership at its 21st annual Automotive Loyalty Awards during the Automotive News World Congress on Tuesday night. General Motors received the evening’s top award, “Overall Loyalty to Manufacturer,” and winners in more than 30 categories were recognized, including Ford for “Overall Loyalty to Make.” ”We are proud […] [Read More]

When reading through an email message or some other kind of material, the voice of the person who compiled it will stream through my mind if I know the individual’s tone and delivery. Not sure if this phenomena happens to other people or if it’s just the condition I have after more than 40 years […] [Read More]

Announcements recently arrived involving PassTime GPS, Heritage Acceptance and Sword Apak. LEVERAGE, the service corporation of the League of Southeastern Credit Unions & Affiliates (LSCU) that equips credit union partners with products and services to fulfill day-to-day needs, named PassTime GPS as its preferred GPS provider. Officials explained this technology can provide credit unions with […] [Read More]

Pearl Technology Holdings reported on Wednesday it has recently combined its equity calculator, VehicleXchange with its “buy direct from consumer” platform, Trade In Concierge. The unification of the two programs allows dealers to search vehicles they wish to buy directly from consumers by year, make, model and trim. “Buying inventory directly from consumers is the […] [Read More]

With vehicle shopper preference for SUVs and crossovers apparently strengthening and not waning, Cox Automotive chief economist Tom Webb is confident used-car managers should find higher amounts of those units flowing through the wholesale market this year, especially as off-lease models. It’s all part of the wholesale surge where Webb is expecting overall wholesale volume […] [Read More]

The top spot on Instamotor’s list of most expensive metro areas to buy a used car on the private-party market isn't going to surprise you. It’s the San Francisco/Oakland/San Jose, Calif. market. But No. 2 on the list might get some second looks. Average private-party used-car prices in the Oklahoma City metro area are above nine grand […] [Read More]

On Monday, Dent Wizard International announced Ryan Briggs will fill the company’s newly-created position of vice president of customer development. In this new role, Briggs is responsible for expanding Dent Wizard’s relationships with the top 150 dealer groups as well as services and programs with non-traditional resellers. “Ryan has a proven track record for follow-through […] [Read More]

Dominion Dealer Solutions announced on Tuesday that its website ShopMyWay, which gives dealers information they need to assist online shoppers, will now include deeper reporting metrics and increased transparency. The company said the move improves shopper engagement by allowing auto dealers to provide their online shoppers with vital information during the car buying process. “The best […] [Read More]

Looking at information for the first full week of 2017, the newest Black Book Market Insights Report detailed steeper declines in value for several segments — with three in particular catching editors’ attention most. Registering the most significant price drops last week were sporty cars, luxury cars and crossovers. Conversely, Black Book noticed compact vans […] [Read More]

A potential source of buy-here, pay-here customers — the annual figure of consumers filing for bankruptcy — dropped for the seventh year in a row. But that well of vehicle buyers who potentially have little choice but to use a BHPH dealer could improve in 2017. The American Bankruptcy Institute shared data provided by Epiq […] [Read More]