Intellaegis president John Lewis recently compiled a two-part blog series for SWBC, a diversified financial services company that has interests in the automotive world along with insurance, mortgage banking and wealth management. While Lewis geared his collections compliance recommendations toward credit unions, the initial three suggestions on creating a mock audit to prepare for a […] [Read More]

CDK Global’s Customer Experience Center officially became operational on Wednesday, with more than 500 employees assuming roles ranging from client services to inside sales at the new facility. "Our new Customer Experience Center will incorporate best-in-class technology and service models to help our dealers navigate issues with speed and efficiency,” Bob Karp, president, North America […] [Read More]

In an effort to help dealers and finance companies benefit from the use of digital technologies, Dealertrack announced this week that Volvo Car Financial Services is now available for eContracting with Volvo dealers nationwide on the Dealertrack platform. The company highlighted the decision to go national was based on the results of a completed regional […] [Read More]

David Blitzer, managing director and chairman of the index committee at S&P Dow Jones Indices, suspects that two factors could “hint of future default rate increases.” However, auto financing wasn’t one of the ones Blitzer mentioned on Tuesday when the June S&P/Experian Consumer Credit Default Indices were released. The June auto loan default rate came […] [Read More]

Insurance Auto Auctions Inc., a business unit of KAR Auction Services with more than 170 locations throughout North America, announced the expansion and improvement of three of its facilities in Texas. An expansion at IAA Corpus Christi brought the facility to about 12 acres. This location, which became officially operational as of May 1, was […] [Read More]

Dent Wizard International, a provider of automotive reconditioning and SMART (Small to Medium Area Repair Techniques) repairs, recently appointed Paul Spears as regional operations director for the company’s Mid-South region. Spears will be responsible for leading Dent Wizard’s safety and compliance efforts, as well as providing additional operational support for the company’s paint shops and […] [Read More]

Integrated Auction Solutions, which bought AWG Simulcast and AuctionMaster Technologies last month, announced its executive team on Tuesday. Greg Levi is the managing member, while Peter Levy will run day-to-day operations as vice president of sales and marketing. Marc Holstein is vice president of operations for Europe. Matt Addams is vice president of development for […] [Read More]

Not long after Volkswagen made some progress in satisfying “Dieselgate” issues with federal regulators, the automaker is now facing lawsuits filed by three highly populated states that reportedly have more than 50,000 of these vehicles — New York, Massachusetts and Maryland. On Tuesday, the attorneys general from those three states announced lawsuits against Volkswagen as […] [Read More]

As a dealer, you may have found that customers have some interesting notions about leasing. Or maybe you’re in the finance arena and you’ve observed that people are in the dark about how the numbers work. Enter Scot Hall, who you might say wants to do some auto lease myth busting. The executive vice president of […] [Read More]

Jumpstart Automotive Group, a division of Hearst Autos specializing in marketing and advertising solutions, on Tuesday announced an exclusive ad sales representation agreement with Autolist.com. San Francisco-based Autolist is a rapidly growing auto publisher with more than 4.4 million new, used and certified pre-owned vehicles for sale across the U.S. Autolist uses a mobile-first approach […] [Read More]